TrustBanc Group Ongoing Job Recruitment – Apply Now!

Posted on :

20 Apr, 2021

Category :

Customer Service Jobs in Nigeria

TrustBanc Group is a reputable financial institution that creates, preserve and nutures wealth. We are recruiting to fill the position below:






Job Title: Customer Engagement Officer
Location: Victoria Island, Lagos
Employment Type: Full-time

Job Details:

  • A microfinance arm of a reputable financial institution is looking to hire the services of an experienced Customer Engagement Officer to join its team.
  • The incumbent would be responsible for promoting products and services offered by the organization.


  • Call customers using the customer contact provided inhouse.
  • Engage customer and potential customers on a one on one as well as group basis.
  • Deliver on weekly and monthly target as assigned by management
  • Sell group`s product to customer via telephone in a courteous manner.
  • Monitors customer’s transaction until disbursement is done.
  • Follow up with Credit to ensure prompt resolution of customer`s request

Educational Qualification:

  • Bachelor’s degree or HND in Marketing, Finance, Economics, Business Administration and other related fields.
  • Related Marketing professional Certifications.


  • Financial services experience
  • Minimum 3 years post qualified experience
  • Experience in marketing of financial institutions products and services.
  • Proven experience as a marketing assistant
  • Good understanding of office management and marketing principles
  • Demonstrable ability to multi-task and adhere to deadlines
  • Well-organized with a customer-oriented approach
  • Good knowledge of market research techniques and databases
  • Excellent knowledge of MS Office, marketing computer software .
  • Exquisite communication and people skills.


To Apply:
Interested and qualified candidates should send their CV to: or using the “Job Title” as the subject of the email.

Application Deadline: 5th May, 2021.


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