Willers Solutions Limited Available Job Opportunity – Apply Now!

Posted on :

6 Dec, 2021

Category :

Information Technology Jobs, Vacancies in Nigeria

Willers Solutions Limited – Our client, an Electronics Manufacturing Firm in Lekki, Lagos State, is currently recruiting suitable candidates to fill the position below:

 

 

 

Job Title: IT Support
Location: Lekki, Lagos

Roles & Responsibilities:

  • IT Help Desk – Daily Technical Support
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Setting up accounts for new users
  • VOIP Phone Configuration and management
  • Access Control Management
  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.

Requirements:

  • At least 5 years of experience
  • Degree in Computer Science or Information Technology.
  • Prior experience in tech support, desktop support, or a similar role.
  • Proficiency in Windows/Linux/Mac OS.
  • Experience with remote desktop applications and help desk software.
  • Attention to detail and good problem-solving skills.
  • Excellent interpersonal skills.
  • Good written and verbal communication.

To Apply:
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Application Deadline: 30th December, 2021.

 


Anybody asking you to pay money to schedule your interview or offer you job may be a scam