Willers Solutions Limited Available Job Vacancy

Posted on :

12 Mar, 2021

Category :

Customer Service Jobs in Nigeria

Willers Solutions Limited – Our client, a reputable Electronics Company is recruiting to fill the position below:





Job Title: Customer Care Executive (Female)
Location: Lagos
Employment Type: Full-time

Job Description:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.


  • Min of B.Sc., HND in Business Administration; Mass Communication, French or any related field
  • Min of 3 years Cognate experience as Customer Care Executive
  • MUST be very good in using Microsoft Excel
  • MUST be able to communicate in English


  • Active listening
  • Adaptability
  • Attentiveness
  • Conflict resolution
  • Creativity
  • Decision-making
  • Effective communication
  • Empathy
  • Open-mindedness
  • Patience
  • Quick thinking
  • Responsiveness
  • Timeliness


  • #70,000 monthly
  • Staff Bus
  • Free Lunch
  • HMO

To Apply:
Interested and qualified candidates should forward their CV ‘MS Word Forms’ to: jobs@willerssolutions.com using Customer Care Executive as subject of the mail.

Application Deadline: 30th March, 2021.


Note: only qualified candidates will be shortlisted.

Anybody asking you to pay money to schedule your interview or offer you job may be a scam