Workforce Group Latest Ongoing Recruitment – Apply Now!

Posted on :

20 Feb, 2020

Category :

Customer Service Jobs in Nigeria, Vacancies in Nigeria

Workforce Group – Our client, a reputable Commercial Bank, is currently recruiting suitably qualified candidates to fill the position below:



Job Title: Contact Centre Agent
Location: Lagos


  • We are currently recruiting Contact Center Agents for a reputable bank
  • He/She will be the liaison between the bank and its current and potential customers
  • He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.


  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs, clarify information, research every issue and providing solutions.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.


  • HND / B.Sc. in any discipline.
  • Must not be more than 28 years old.
  • Excellent spoken English with impressive interpersonal skills.
  • Fluency in English and any of these native languages: Hausa, Igbo and Yoruba.
  • Must be resident in Lagos.

To Apply
Interested and qualified candidates should:
Click here to apply online

Application Deadline: 29th February, 2020.

Anybody asking you to pay money to schedule your interview or offer you job may be a scam