{"id":117123,"date":"2020-11-17T08:29:55","date_gmt":"2020-11-17T07:29:55","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=117123"},"modified":"2020-11-16T21:22:36","modified_gmt":"2020-11-16T20:22:36","slug":"eazzy-eats-recent-available-job-opportunity-apply-now","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/eazzy-eats-recent-available-job-opportunity-apply-now.html","title":{"rendered":"Eazzy Eats Recent Available Job Opportunity &#8211; Apply Now!"},"content":{"rendered":"<p>Eazzy Eats is an innovative online food ordering and delivery platform where customers can order for varieties of meals whenever they want and wherever they are, with customers&#8217; satisfaction as our topmost priority.\u00a0We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Customer Service Representative<\/strong><br \/>\n<strong>Location: <\/strong>Ikeja, Lagos<br \/>\n<strong>Employment Type:<\/strong> Full-time<\/p>\n<p><strong>Job Brief<\/strong><\/p>\n<ul>\n<li>We are seeking to hire a Customer Service Representative to manage customer queries and complaints.<\/li>\n<li>You will be required to process orders, modifications, and escalate complaints across a number of communication channels.<\/li>\n<li>To succeed in this role you need to be calmand eloquent when communicating with customers and be quick while documenting.<\/li>\n<\/ul>\n<p><strong>Responsibilities <\/strong><\/p>\n<ul>\n<li>Responding and communicating promptly with customer inquiries through various channels.<\/li>\n<li>Maintaining a positive, empathetic and professional attitude toward customers at all times.<\/li>\n<li>Acknowledging and resolving customer complaints as quickly as possible.<\/li>\n<li>Processing orders, forms, applications, and requests from customers and partners.<\/li>\n<li>Keeping records of customer interactions, transactions, comments and complaints.<\/li>\n<li>Communicating and coordinating with the team as necessary.<\/li>\n<li>Providing feedback and reports on the efficiency of the customer service process.<\/li>\n<li>Ensuring overall customer satisfaction.<\/li>\n<li>Building sustainable relationships and trust with customer accounts through open and interactive communication.<\/li>\n<li>Understanding our products, processes and policies in order to answer questions appropriately.<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>HND or Bachelor\u2019s degree in either marketing, communications, sales and other relevant fields.<\/li>\n<li>A minimum of 1-3 years of customer service experience.<\/li>\n<li>Exhibit Telephone Call, and Chat etiquettes.<\/li>\n<li>Ability to listen actively and remain calm while speaking.<\/li>\n<li>Ability to stay calm when customers are stressed or upset.<\/li>\n<li>Proficient in using CRM tools, Mobile Apps, and Google Suite.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>To Apply <\/strong><br \/>\nInterested and qualified candidates should send their CV to: <strong><a href=\"mailto:hr@eazzyeats.com.ng\" target=\"_blank\" rel=\"noopener noreferrer\">hr@eazzyeats.com.ng<\/a><\/strong> using &#8220;Customer Service Representative&#8221; as the subject of the mail<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Application Deadline: \u00a0<\/strong>20th December, 2020.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Eazzy Eats is an innovative online food ordering and delivery platform where customers can order for varieties of meals whenever they want and wherever they are, with customers&#8217; satisfaction as&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Eazzy Eats Recent Available Job Opportunity - Apply Now! 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