{"id":14085,"date":"2012-05-07T05:17:12","date_gmt":"2012-05-07T04:17:12","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=14085"},"modified":"2014-01-26T17:06:07","modified_gmt":"2014-01-26T16:06:07","slug":"manager-media-operations-customer-experience-airtel-nigeria","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/manager-media-operations-customer-experience-airtel-nigeria.html","title":{"rendered":"Manager (Media Operations & Customer Experience): Airtel Nigeria"},"content":{"rendered":"
\"\"<\/a>Airtel Nigeria<\/a><\/strong>, one of Nigeria’s Top telecommunication companies with million of subscribers across the country is recruiting for<\/div>\n
<\/div>\n
JOB TITLE: Manager, Media Operations & Customer Experience\u00a0<\/strong><\/div>\n
JOB CODE:<\/strong>\u00a05056<\/div>\n
REPORTING TO<\/strong>\u00a0: Head, Brand & Communication<\/div>\n
LOCATION<\/strong>: West Region, Nigeria<\/div>\n
<\/div>\n
JOB PURPOSE:<\/strong><\/div>\n
To achieve business goals and brand saliency by devising strategies\u00a0for the specific region, in line with the overall brand strategy and\u00a0subsequently plan and implement the same at the regional level.<\/div>\n
<\/div>\n
PRINCIPAL ACCOUNTABILITIES<\/strong><\/div>\n
EXPECTED END RESULTS MAJOR ACTIVITIES<\/strong><\/div>\n
<\/div>\n
1. Regional Promotions and activities<\/strong><\/div>\n
    \n
  • Design regional and zonal promotions and campaigns with an objective of improving brand adoption and \u00a0top of mind awareness amongst \u00a0target audience.<\/li>\n
  • Project-manage all promotions and campaigns ensuring adherence to guideline, deadlines and set \u00a0 KPIs\u2019.<\/li>\n
  • Develop reports on all promotions and campaigns reporting ROI and KPIs.<\/li>\n
  • Identify sponsorship opportunities and develop ROI for same.<\/li>\n<\/ul>\n
    <\/div>\n
    2. Branding\u00a0<\/strong><\/div>\n
      \n
    • Identify and evaluate branding opportunities across various channels within the region.<\/li>\n
    • Conduct audit of the various channels to ensure all Branding is as specified.<\/li>\n<\/ul>\n
      <\/div>\n
      3. Visibility \u00a0<\/strong><\/div>\n
        \n
      • Ensure Top Of Mind Awareness (TOMA) target is achieved within given timelines.<\/li>\n
      • Ensure visibility across all channels in the region.<\/li>\n
      • Develop innovative ways of ensuring the brand is visible.<\/li>\n
      • Calculate ROI for all visibility projects.<\/li>\n
      • Conduct periodic audit to ensure that outdoor material are up to date and meet specified standards<\/li>\n<\/ul>\n
        <\/div>\n
        4. Product Launch\u00a0<\/strong><\/div>\n
          \n
        • Design launch plan for all new products at the regional level, ensuring speed and reach.<\/li>\n
        • Provide support for Sales team with regards to taking new products to market with the desired impact using innovative means.<\/li>\n<\/ul>\n
          <\/div>\n
          5. Communication\u00a0<\/strong><\/div>\n
            \n
          • Ensure that all communication for the region is simple and easily understood by all target audience<\/li>\n
          • Ensure communication is done in relevant local languages to ensure<\/li>\n
          • reaching wider target audience.<\/li>\n
          • Identify and leveraging suitable sponsorhip opportunities to help<\/li>\n
          • project brand visibility\/generate ROI<\/li>\n<\/ul>\n
            <\/div>\n
            6. Sponsorship\u00a0<\/strong><\/div>\n
              \n
            • Ensure Co branding partnerships are well leveraged in the regions<\/li>\n<\/ul>\n
              <\/div>\n
              7. Regional Promotions and activities<\/strong><\/div>\n
                \n
              • Design regional and zonal promotions and campaigns with an<\/li>\n
              • objective of improving brand adoption and \u00a0top of mind awareness amongst \u00a0target audience.<\/li>\n
              • Project-manage all promotions and campaigns ensuring adherence to guideline, deadlines and set \u00a0 KPIs\u2019.<\/li>\n
              • Develop reports on all promotions and campaigns reporting ROI and KPIs.<\/li>\n
              • Identify sponsorship opportunities and develop ROI for same.<\/li>\n<\/ul>\n
                <\/div>\n
                Educational Qualifications<\/strong><\/div>\n
                  \n
                • A recognized university degree, an MBA will be an added advantage<\/li>\n<\/ul>\n
                  <\/div>\n
                  Relevant Experience\u00a0<\/strong><\/div>\n
                    \n
                  • At least 5-7 years working experience Trade Marketing\/ Brand<\/li>\n
                  • Management experience Ability to identify the most cost effective<\/li>\n
                  • means of reaching base within allocated region<\/li>\n
                  • Capacity to ensure adoption of brand and improve top of market\u00a0awareness<\/li>\n<\/ul>\n
                    <\/div>\n
                    Personal Characteristics & Behaviours<\/strong><\/div>\n
                      \n
                    • Achieving Business Success<\/li>\n
                    • Delighting the customers<\/li>\n
                    • Displaying Entrepreneurial Spirit<\/li>\n<\/ul>\n

                      Application Deadline: May 20, 2012<\/p>\n","protected":false},"excerpt":{"rendered":"

                      Airtel Nigeria, one of Nigeria’s Top telecommunication companies with million of subscribers across the country is recruiting for JOB TITLE: Manager, Media Operations & Customer Experience\u00a0 JOB CODE:\u00a05056 REPORTING TO\u00a0:…..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[10,47],"tags":[1325],"jetpack_publicize_connections":[],"yoast_head":"\nManager (Media Operations & Customer Experience): Airtel Nigeria - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Airtel Nigeria, one of Nigeria's Top telecommunication companies with million of subscribers across the country is recruiting for JOB TITLE: Manager,\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/manager-media-operations-customer-experience-airtel-nigeria.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joblist Nigeria\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/manager-media-operations-customer-experience-airtel-nigeria.html\",\"url\":\"https:\/\/joblistnigeria.com\/manager-media-operations-customer-experience-airtel-nigeria.html\",\"name\":\"Manager (Media Operations & Customer Experience): Airtel Nigeria - 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