{"id":145402,"date":"2021-04-05T08:00:54","date_gmt":"2021-04-05T07:00:54","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=145402"},"modified":"2021-04-05T21:53:33","modified_gmt":"2021-04-05T20:53:33","slug":"3101-media-limited-recent-job-recruitment-apply-now","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/3101-media-limited-recent-job-recruitment-apply-now.html","title":{"rendered":"3101 Media Limited Recent Job Recruitment &#8211; Apply Now!"},"content":{"rendered":"<p>3101 Media Limited, a media and public relations company, in the business of providing media, branding and public relations services in Nigeria. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: In &#8211; House Client Service Associate<\/strong><br \/>\n<strong>Location:<\/strong>\u00a0Lagos<br \/>\n<strong>Start Date:<\/strong> Immediate.<br \/>\n<strong>Working Hours:<\/strong> Mondays &#8211; Fridays, 9am &#8211; 5pm.<\/p>\n<p><strong>The Ideal Candidate:<\/strong><\/p>\n<ul>\n<li>3101 Media Limited is looking to hire a dependable Client Service Associate who is excited at the prospect of contributing to the growth and success of our business.<\/li>\n<li>He\/she must be able to develop the best possible strategies for clients&#8217; businesses that will increase sales while providing a positive experience for all clients. Must be accountable for all aspects of the delivery of work to clients and support 3101 media with administrative and financial needs.<\/li>\n<\/ul>\n<p><strong>Description of Duties and Tasks:<\/strong><br \/>\nEssential duties and responsibilities include the following:<\/p>\n<ul>\n<li>Ability to liaise with clients and provide outstanding services to ensure client satisfaction.<\/li>\n<li>Ensure all work is completed on time, delivered to the clients\u2019 strategy and budget.<\/li>\n<li>Analyze, address client\u2019s inquiries or concerns and work with the team to provide results in a timely fashion.<\/li>\n<li>Develop processes for improvement to meet or exceed client\u2019s needs.<\/li>\n<li>Ability to coordinate and document client\u2019s information flow accurately and forward information to interested parties on time.<\/li>\n<li>Ability to present approved plans to management and clients.<\/li>\n<li>Maintain a database of clients&#8217; information for record-keeping,\u00a0\u00a0organize, scan, and maintain all paper\/electronic client files.<\/li>\n<li>Organize regular client meetings and ensure necessary parties are on the call.<\/li>\n<li>Ability to determine the strategic direction and tone for all client accounts.<\/li>\n<li>Strengthen agency and client relationship.<\/li>\n<li>Create strategic partnerships for clients.<\/li>\n<li>Identify and develop new opportunities within existing clients to maximise account growth.<\/li>\n<li>Generate weekly client service reports for management.<\/li>\n<li>Notify clients on what their competitors are doing in the market and stay up-to-date with all information related to the client\u2019s products and services.<\/li>\n<li>Develop key objectives and manage all assigned projects\/tasks to achieve key objectives of every plan in a timely manner.<\/li>\n<li>Continually evaluate day-to-day activities for process improvement opportunities.<\/li>\n<li>May be asked to perform production implementations and solve production issues.<\/li>\n<li>Establish and maintain a positive and professional relationship with clients.<\/li>\n<li>Assist in setting &amp; managing client expectations for completion of work.<\/li>\n<li>Volunteers willing to assist others, or assist as requested, based upon workload.<\/li>\n<li>Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.<\/li>\n<\/ul>\n<p><strong>Requirements:<\/strong><\/p>\n<ul>\n<li>2- 3+ years of Client Service experience.<\/li>\n<li>Track record of over-achieving quota.<\/li>\n<li>Strong account management handling skills and active listening.<\/li>\n<li>Excellent communication and presentation skills.<\/li>\n<li>Ability to multitask, prioritize, and manage time effectively.<\/li>\n<li>Extensive knowledge of the FMCG Industry.<\/li>\n<li>Ability to explain complex concepts in a clear, simple manner to clients and team members.<\/li>\n<li>Strong command of written and verbal English.<\/li>\n<li>Excellent client service, organizational, and multitasking skills.<\/li>\n<li>Must be detail-oriented.<\/li>\n<li>Must be able to work independently and as a team player.<\/li>\n<li>Knowledge of Microsoft Office Applications &#8211; including word, excel, PowerPoint, communicator, and outlook.<\/li>\n<li>Ability to maintain a calm and polite manner in stressful situations.<\/li>\n<li>Willingness to cooperate with clients and management to resolve any issues that may arise.<\/li>\n<li>Time management skills.<\/li>\n<li>Interest in keeping up with new technologies and trends.<\/li>\n<li>Mathematical ability.<\/li>\n<\/ul>\n<p><strong>To Apply:<\/strong><br \/>\nInterested and qualified candidates should send their CV to:\u00a0<strong><a href=\"mailto:nkechi@3101media.com\" target=\"_blank\" rel=\"noopener\">nkechi@3101media.com<\/a><\/strong>\u00a0using the &#8220;Job title&#8221; as subject of the email.<\/p>\n<p><strong>Application Deadline: <\/strong>9th April, 2021.<\/p>\n<p><strong>Interview Date: <\/strong>Tuesday, 6th &#8211; Friday, 9th April 2021.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>3101 Media Limited, a media and public relations company, in the business of providing media, branding and public relations services in Nigeria. We are recruiting to fill the position below:&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[2849,2848],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>3101 Media Limited Recent Job Recruitment - Apply Now! - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"3101 Media Limited, a media and public relations company, in the business of providing media, branding and public relations services in Nigeria. 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