{"id":145985,"date":"2021-04-21T08:30:43","date_gmt":"2021-04-21T07:30:43","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=145985"},"modified":"2021-04-21T20:44:46","modified_gmt":"2021-04-21T19:44:46","slug":"trevari-available-employment-opportunity","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/trevari-available-employment-opportunity.html","title":{"rendered":"TREVARI Available Employment Opportunity"},"content":{"rendered":"<p>TREVARI Pay is a convenient cash- based service provider with the sole aim of providing zero- risk cash transactions to our members at their convenience, in the form of deposits and withdrawals. Trevari Pay offers CASH ONLY services to a specific class of people living in Abuja.<\/p>\n<p>Thanks to our unique position and already established presence in the market place, we are able to easily leverage relationships with existing clients. This separates us from the road- side POS agents as we pride ourselves in rendering super-fast and efficient services to our members, risk and hassle free. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Customer Service Representative<\/strong><br \/>\n<strong>Location:<\/strong>\u00a0Abuja<br \/>\n<strong>Report To:<\/strong> Supervisor<br \/>\n<strong>Job Grade:<\/strong> Full time<\/p>\n<p><strong>Duties And Responsibilities:<\/strong><\/p>\n<ul>\n<li>Maintaining a positive, empathic and professional attitude towards customers at all times.<\/li>\n<li>Generating sales leads that develop into new customers.<\/li>\n<li>Managing incoming calls and handling customer inquiries adequately.<\/li>\n<li>Build sustainable relationship and trust with customer accounts through open and interactive communication.<\/li>\n<li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.<\/li>\n<li>Act as a liaison, providing services information, answering questions and resolving any emerging problems customers may face.<\/li>\n<li>Identifying and assessing customer needs to achieve satisfaction.<\/li>\n<li>Keeping up-to-date records of customer&#8217;s transactions.<\/li>\n<li>Communicating and coordinating with colleagues where necessary.<\/li>\n<\/ul>\n<p><strong>Requirements:<\/strong><br \/>\n<strong>Education:<\/strong><\/p>\n<ul>\n<li>Bachelors Degree \/ Higher National Diploma<\/li>\n<\/ul>\n<p><strong>Experience:<\/strong><\/p>\n<ul>\n<li>Relationship Management\/ Customer Service Management.<\/li>\n<li>Minimum of 1-2 years customer service experience.<\/li>\n<li>Good knowledge of the Abuja business environment.<\/li>\n<li>Business fluency in Hausa\/ Fulani.<\/li>\n<\/ul>\n<p><strong>Performance Indicators:<\/strong><\/p>\n<ul>\n<li>Familiarity with CRM systems and practices.<\/li>\n<li>Ability to multi-task, prioritize and manage time effectively.<\/li>\n<li>Client satisfaction.<\/li>\n<li>Customer orientation and ability to respond\/ adapt to different types of customers.<\/li>\n<li>Compliance with policies and procedures.<\/li>\n<\/ul>\n<p><strong>Key Competency Requirements:<\/strong><\/p>\n<ul>\n<li>Good written\/ oral communication skills<\/li>\n<li>Customer relationship management<\/li>\n<li>Objection handling skills<\/li>\n<li>Good team player<\/li>\n<li>Good negotiation skills<\/li>\n<li>Articulate and analytical<\/li>\n<li>Good knowledge of Microsoft Office packages (Excel, Power point, Word)<\/li>\n<\/ul>\n<p><strong>To Apply:<\/strong><br \/>\nInterested and qualified candidates should send their CV to:\u00a0<strong><a href=\"mailto:recruitment@trevaripay.com\">recruitment@trevaripay.com<\/a><\/strong>\u00a0using the Job Role as the subjectof the mail.<\/p>\n<p><strong>Application Deadline: <\/strong>Not Specified.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Note:<\/strong>\u00a0Only short listed candidates will be contacted.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TREVARI Pay is a convenient cash- based service provider with the sole aim of providing zero- risk cash transactions to our members at their convenience, in the form of deposits&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - 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