{"id":151977,"date":"2021-08-30T09:50:43","date_gmt":"2021-08-30T08:50:43","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=151977"},"modified":"2021-08-30T12:36:27","modified_gmt":"2021-08-30T11:36:27","slug":"terragon-available-employment-opportunity-apply-now","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/terragon-available-employment-opportunity-apply-now.html","title":{"rendered":"Terragon Available Employment Opportunity &#8211; Apply Now!"},"content":{"rendered":"<p>Terragon is Africa\u2019s fastest-growing enterprise marketing technology company. We aggregate and enrich difficult-to-source consumer data, generating measurable outcomes for telco\u2019s, banks, and larger brands. Terragon uses its on-demand marketing cloud platform, attribution software, and deep analytics capability to enable thoughtful, targeted omni-channel access to 100m+ mobile-first African consumers. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Platform Support Lead<\/strong><br \/>\n<strong>Location:\u00a0<\/strong>Victoria Island, Lagos<br \/>\n<strong>Employment Type:<\/strong> Full-time<\/p>\n<p><strong>Job Profile:<\/strong><br \/>\nAs a Platform Support Lead, a typical day might include the following:<\/p>\n<ul>\n<li>Coordinate the platform support team.<\/li>\n<li>Provide direct platform support.<\/li>\n<li>Review and Resolve escalations and inquiries.<\/li>\n<li>Evaluate team member performance.<\/li>\n<li>Support Process development.<\/li>\n<\/ul>\n<p><strong>Requirements:<\/strong><br \/>\n<strong>You\u2019d be a good fit if you have:<\/strong><\/p>\n<ul>\n<li>3 years above experience as a customer support personnel.<\/li>\n<li>Strong verbal and written communication, strategic planning, and project management skills.<\/li>\n<li>Bachelor\u2019s degree in any related field.<\/li>\n<li>Proficiency with Microsoft Excel, Google Sheets &amp; Google Slides.<\/li>\n<li>Working knowledge of customer service software, databases and tools.<\/li>\n<li>Advanced trouble shooting and multi-tasking skills.<\/li>\n<li>If you are aware of the industry\u2019s latest trends and technologies.<\/li>\n<li>Are adept at improving retention.<\/li>\n<li>You can measure and improve NPS.<\/li>\n<\/ul>\n<p><strong>To Apply:<\/strong><br \/>\nInterested and qualified candidates should send their Cover Letters and CV to:\u00a0<a href=\"mailto:careers@terragonltd.com\"><strong>careers@terragonltd.com<\/strong><\/a><strong>\u00a0<\/strong>using the Job Title as the subject of the mail.<\/p>\n<p><strong>Application Deadline: <\/strong>Not Specified.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terragon is Africa\u2019s fastest-growing enterprise marketing technology company. We aggregate and enrich difficult-to-source consumer data, generating measurable outcomes for telco\u2019s, banks, and larger brands. Terragon uses its on-demand marketing cloud&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[4],"tags":[3083],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terragon Available Employment Opportunity - Apply Now! - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Terragon is Africa\u2019s fastest-growing enterprise marketing technology company. 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