{"id":158855,"date":"2022-03-09T10:10:16","date_gmt":"2022-03-09T09:10:16","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=158855"},"modified":"2022-03-10T20:32:05","modified_gmt":"2022-03-10T19:32:05","slug":"trusted-edge-consult-current-job-opportunity-apply-now","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/trusted-edge-consult-current-job-opportunity-apply-now.html","title":{"rendered":"Trusted Edge Consult Current Job Opportunity &#8211; Apply Now!"},"content":{"rendered":"<p>Trusted Edge Consult is an educational and management consultancy firm registered in Nigeria to provide cutting edge career counselling, academic consultancy, training, value-added business advisory and business turnaround management services. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Customer Service Representative<\/strong><br \/>\n<strong>Location:\u00a0<\/strong>Gbagada Phase 2, Lagos<br \/>\n<strong>Employment Type:<\/strong> Full-time<\/p>\n<p><strong>Job Description:<\/strong><\/p>\n<ul>\n<li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.<\/li>\n<li>Responding promptly to customer inquiries.<\/li>\n<li>Communicating with customers through various channels.<\/li>\n<li>Acknowledging and resolving customer complaints.<\/li>\n<li>Knowing our products inside and out so that you can answer questions.<\/li>\n<li>Processing orders, forms, applications, and requests.<\/li>\n<li>Keeping records of customer interactions, transactions, comments, and complaints.<\/li>\n<li>Communicating and coordinating with colleagues as necessary.<\/li>\n<li>Providing feedback on the efficiency of the customer service process.<\/li>\n<li>Managing a team of junior customer service representatives.<\/li>\n<li>Ensure customer satisfaction and provide professional customer support.<\/li>\n<\/ul>\n<p><strong>Qualifications:<\/strong><\/p>\n<ul>\n<li>High School Diploma, General Education Degree or equivalent.<\/li>\n<li>0 &#8211; 2 years of work experience.<\/li>\n<li>Ability to stay calm when customers are stressed or upset.<\/li>\n<li>Comfortable using computers.<\/li>\n<li>Experience working with customer support.<\/li>\n<\/ul>\n<p><b>To Apply:<\/b><br \/>\nInterested and qualified candidates should send their CV to:\u00a0<strong><a href=\"mailto:trusted@trustededge.ng\">trusted@trustededge.ng<\/a><\/strong>\u00a0using the Job Title as the subject of the email.<\/p>\n<p><strong>Application Deadline: <\/strong>18th March, 2022.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trusted Edge Consult is an educational and management consultancy firm registered in Nigeria to provide cutting edge career counselling, academic consultancy, training, value-added business advisory and business turnaround management services&#8230;&#8230;<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Trusted Edge Consult Current Job Opportunity - Apply Now! 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