{"id":163490,"date":"2022-06-27T10:00:32","date_gmt":"2022-06-27T09:00:32","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=163490"},"modified":"2022-06-27T19:07:47","modified_gmt":"2022-06-27T18:07:47","slug":"renmoney-recent-job-recruitment-apply-now","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/renmoney-recent-job-recruitment-apply-now.html","title":{"rendered":"Renmoney Recent Job Recruitment &#8211; Apply Now!"},"content":{"rendered":"<p>Renmoney &#8211; We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title:<\/strong>\u00a0<strong>Service Advisor<\/strong><br \/>\n<strong>Location:\u00a0<\/strong>Ikoyi, Lagos<br \/>\n<strong>Employment Type:<\/strong> Full-time<br \/>\n<strong>Department:<\/strong> Contact Center<\/p>\n<p><strong>The Position:<\/strong><\/p>\n<ul>\n<li>We are currently seeking to employ a Service Advisor to provide top-notch service to customers with speed, convenience and expertise, thereby maintaining a friendly business relationship.<\/li>\n<\/ul>\n<p><strong>Responsibilities:<\/strong><\/p>\n<ul>\n<li>Meet performance, KPIs, service level, quality standards, and customer satisfaction rates\/standards.<\/li>\n<li>Receive calls, chats, emails, and other interactions from existing customers with account inquiries, requests, and complaints and provide first level support.<\/li>\n<li>Log requests and complaints that require resolution from other units (second level) and follow up to ensure they are resolved within SLA.<\/li>\n<li>Provide correct and complete information to customers on the organization\u2019s products and services.<\/li>\n<li>Make outbound calls to customers and potential customers.<\/li>\n<li>Assist customers through the Renmoney onboarding platforms (website, mobile app, etc.) via chat or phone call.<\/li>\n<\/ul>\n<p><strong>Requirements:<\/strong><br \/>\n<strong>Required:<\/strong><\/p>\n<ul>\n<li>University Degree or equivalent standard<\/li>\n<li>2+ years of experience in sales related field<\/li>\n<li>Experience with customer service relationship<\/li>\n<\/ul>\n<p><strong>Preferred:<\/strong><\/p>\n<ul>\n<li>Strong detail orientation and communication\/listening skills.<\/li>\n<li>Willingness to work a flexible schedule and occasional overtime when needed.<\/li>\n<\/ul>\n<p><strong>This Job is perfect for you if you:<\/strong><\/p>\n<ul>\n<li>Enjoy adding structure and developing approaches to ambiguous problems<\/li>\n<li>Are a self-starter, take initiative, work collaboratively, and can self-manage in ambiguity<\/li>\n<li>Have excellent verbal and written communication skills<\/li>\n<li>Are excel and numbers-savvy and very detail oriented<\/li>\n<\/ul>\n<p><strong>You will not enjoy this job if you:<\/strong><\/p>\n<ul>\n<li>Work best in structured, hierarchical settings<\/li>\n<li>Require clear, pre-set deliverables and constant direction<\/li>\n<li>Are used to working in\/with a large team<\/li>\n<\/ul>\n<p><strong>What\u2019s in it For You:<\/strong><\/p>\n<ul>\n<li>You\u2019ll receive competitive compensation and work with amazing people.<\/li>\n<li>You\u2019ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.<\/li>\n<\/ul>\n<p><b>To Apply:<\/b><br \/>\nInterested and qualified candidates should:<br \/>\n<strong><a href=\"https:\/\/renmoney.bamboohr.com\/jobs\/view.php?id=121\" target=\"_blank\" rel=\"noopener\">Click here to apply online<\/a><\/strong><\/p>\n<p><strong>Application Deadline: <\/strong>Not Specified.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Renmoney &#8211; We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria&#8230;&#8230;<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Renmoney Recent Job Recruitment - Apply Now! 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