{"id":177156,"date":"2023-03-31T09:10:11","date_gmt":"2023-03-31T08:10:11","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=177156"},"modified":"2023-04-03T12:29:07","modified_gmt":"2023-04-03T11:29:07","slug":"alan-grant-available-job-opportunity-apply-now","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/alan-grant-available-job-opportunity-apply-now.html","title":{"rendered":"Alan &#038; Grant Available Job Opportunity &#8211; Apply Now!"},"content":{"rendered":"<p>Alan &amp; Grant &#8211; Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement &amp; Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and Lagos.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Customer Relationship Manager<\/strong><br \/>\n<strong>Location:\u00a0<\/strong>Egbeda, Lagos<br \/>\n<strong>Job type:<\/strong> Full time<br \/>\n<strong>Industry:<\/strong> Real Estate<\/p>\n<p><strong>Job Description:<\/strong><\/p>\n<ul>\n<li>\u00a0Resolving customer complaints quickly and efficiently<\/li>\n<li>\u00a0Keeping customers updated on the latest products in order to increase sales<\/li>\n<li>\u00a0Coordinating the entire customer support team in line with the organization\u2019s objective<\/li>\n<li>\u00a0Expanding the customer base by up-selling and cross-selling<\/li>\n<li>\u00a0Understanding key customer individual needs and addressing these<\/li>\n<li>\u00a0Conducting business reviews using CRM programs<\/li>\n<li>\u00a0Knowing your competition and strategizing accordingly<\/li>\n<li>\u00a0Creating and implementing effective customer service procedures, policies and standards<\/li>\n<li>\u00a0Implementing an effective customer loyalty program<\/li>\n<li>\u00a0Assessing service statistics and preparing detailed reports and recommendations to achieving organizational goals<\/li>\n<li>\u00a0Any other delegated responsibilities<\/li>\n<\/ul>\n<p><strong>Requirements:<\/strong><\/p>\n<ul>\n<li>Identify improvement opportunities and develop innovative CX strategies to increase customer satisfaction, loyalty and retention to meet their expectations<\/li>\n<li>Ability to collect customer data from different sources to analyze and convert data into insights to identify opportunities<\/li>\n<li>Ability to build and maintain relationships with external stakeholders and internal cross-functional team members<\/li>\n<li>Minimum of 2 years\u2019 experience in Customer Service Lead role<\/li>\n<li>Certification in customer service\/experience;<\/li>\n<li>Experience in sales &amp; marketing<\/li>\n<\/ul>\n<p><strong>To Apply:<\/strong><br \/>\nInterested and qualified candidates should:<br \/>\n<strong><a href=\"https:\/\/alanandgrant.zohorecruit.com\/recruit\/PortalDetail.na?iframe=true&amp;digest=rbvoMH8jlrfU2TPRxKEvynGAUnkE7bVo.a85bxdBEmQ-&amp;jobid=444948000037349047&amp;widgetid=444948000000072311\" target=\"_blank\" rel=\"noopener\">Click here to apply online<\/a><\/strong><\/p>\n<p><strong>Application Deadline:<\/strong><br \/>\nNot Specified.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alan &amp; Grant &#8211; Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement &amp; Business Growth. We currently serve clients across various sectors&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Alan &amp; Grant Available Job Opportunity - Apply Now! - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Alan &amp; Grant - Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement &amp; Business\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/alan-grant-available-job-opportunity-apply-now.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dozie Nze\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/alan-grant-available-job-opportunity-apply-now.html\",\"url\":\"https:\/\/joblistnigeria.com\/alan-grant-available-job-opportunity-apply-now.html\",\"name\":\"Alan & Grant Available Job Opportunity - Apply Now! 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