{"id":178344,"date":"2023-05-02T13:10:59","date_gmt":"2023-05-02T12:10:59","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=178344"},"modified":"2023-05-02T21:37:36","modified_gmt":"2023-05-02T20:37:36","slug":"mulligan-hotel-current-job-opportunity-apply-now-2","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/mulligan-hotel-current-job-opportunity-apply-now-2.html","title":{"rendered":"Mulligan Hotel Current Job Opportunity &#8211; Apply Now!"},"content":{"rendered":"<p>Mulligan Hotel is a private Nigerian Group of Companies, operating retail, hospitality and property business. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Front Office Manager <\/strong><br \/>\n<strong>Location: <\/strong>Sabo, Yaba, Lagos<br \/>\n<strong>Employment Type:<\/strong> Full-time<\/p>\n<p><strong>Position Summary<\/strong><\/p>\n<ul>\n<li>Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.<\/li>\n<li>Front Office Manager also supervises all activities at the Gym and Information Technology (IT) unit.<\/li>\n<\/ul>\n<p><strong>Duties and Responsibilities<\/strong><\/p>\n<ul>\n<li>Trains, cross\u2013trains, and retrain all front office personnel.<\/li>\n<li>Schedules the front office staff.<\/li>\n<li>Supervises workload during shifts.<\/li>\n<li>Evaluates the job performance if each front office employee.<\/li>\n<li>Maintains working relationships and communicates with all departments.<\/li>\n<li>Maintains master key control.<\/li>\n<li>Verifies that accurate room status information is maintained and properly communicated.<\/li>\n<li>Resolves guest problems quickly, efficiently, and courteously.<\/li>\n<li>Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.<\/li>\n<li>Reviews and completes credit limit report.<\/li>\n<li>Works within the allocated budget for the front office.<\/li>\n<li>Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.<\/li>\n<li>Checks cashiers in and out and verifies banks and deposits at the end of each shift.<\/li>\n<li>Enforces all cash-handling, check-cashing, and credit policies.<\/li>\n<li>Conducts regularly scheduled meetings of front office personnel.<\/li>\n<li>Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.<\/li>\n<li>Upholds the hotel&#8217;s commitment to hospitality.<\/li>\n<li>Prepare performance reports related to front office.<\/li>\n<li>Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count.<\/li>\n<li>Monitor selling status of house daily. Ie flash report, allowance etc.<\/li>\n<li>Monitor high balance guest and take appropriate action.<\/li>\n<li>Ensure implementation of all hotel policies and house rules.<\/li>\n<li>Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.<\/li>\n<li>Prepare revenue and occupancy forecasting.<\/li>\n<li>Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.<\/li>\n<li>Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.<\/li>\n<li>Monitor all V.I.P&#8217;s special guests and requests.<\/li>\n<li>Maintain required pars of all front office and stationary supplies.<\/li>\n<li>Review daily front office work and activity reports generated by Night Audit.<\/li>\n<li>Review Front office log book and Guest feedback forms on a daily basis.<\/li>\n<li>Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs.<\/li>\n<li>Perform other duties as requested by management.<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>Minimum of Bachelor&#8217;s Degree.<\/li>\n<li>5+ years of experience in a similar position.<\/li>\n<li>Must be able to read, speak, write, and understand the primary language used in the workplace.<\/li>\n<li>Proficient knowledge of human resources management.<\/li>\n<li>Excellent communication skills<\/li>\n<li>Available to work on-call, shifts, after hours, over weekends, and on public holidays.<\/li>\n<\/ul>\n<p><strong>To Apply<\/strong><br \/>\nInterested and qualified candidates should send their CV\u00a0in MS Word or PDF to: <strong><a href=\"mailto:career.dominostores@gmail.com\" target=\"_blank\" rel=\"noopener\">career.dominostores@gmail.com<\/a><\/strong> using &#8220;Front Office Manager&#8221; as the subject of the mail.<\/p>\n<p><strong>Application Deadline:\u00a0<\/strong>31st May, 2023.<\/p>\n<p><strong>Note:<\/strong> Only qualified candidates would be shortlisted.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mulligan Hotel is a private Nigerian Group of Companies, operating retail, hospitality and property business. We are recruiting to fill the position below: &nbsp; &nbsp; &nbsp; Job Title: Front Office&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[4,2850],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Mulligan Hotel Current Job Opportunity - Apply Now! - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Mulligan Hotel is a private Nigerian Group of Companies, operating retail, hospitality and property business. 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