{"id":178873,"date":"2023-05-11T10:10:53","date_gmt":"2023-05-11T09:10:53","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=178873"},"modified":"2023-05-11T17:22:09","modified_gmt":"2023-05-11T16:22:09","slug":"fortics-lifecare-limited-current-job-opportunity-apply-now-2","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/fortics-lifecare-limited-current-job-opportunity-apply-now-2.html","title":{"rendered":"Fortics Lifecare Limited Current Job Opportunity &#8211; Apply Now!"},"content":{"rendered":"<p>Fortics Lifecare Limited aims to be a leading healthcare holding company in Africa, developing existing healthcare assets into world-class health facilities across the continent integrating quality service delivery to clients and financial prosperity for our sake. We want to inspire and promote hope, health and total well-being by providing the best care for every patient through integrated clinical practice, continuous education and research, delivering this service at cost-effective prices.We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Client \/ Customer Care Executive<\/strong><br \/>\n<strong>Location:\u00a0<\/strong>Lekki Phase 1, Lagos<br \/>\n<strong>Employment Type:<\/strong> Full-time<\/p>\n<p><strong>Duties \/ Responsibilities<\/strong><\/p>\n<ul>\n<li>Make outgoing calls to patients, referrals, and sales as needed<\/li>\n<li>Communicate effectively and professionally with patients, teammates, healthcare professionals,etc<\/li>\n<li>Consistently meet and attain required Key Performance Indicators (KPIs)<\/li>\n<li>Answer customer phone calls and provide them with the information that they request<\/li>\n<li>Resolve customer complaints in a fair manner<\/li>\n<li>Elevate customer concerns to managers and supervisors as needed<\/li>\n<li>Become knowledgeable about our company\u2019s services<\/li>\n<li>Provide exceptional customer support in every phone call<\/li>\n<\/ul>\n<p><strong>Skills \/ Requirements<\/strong><\/p>\n<ul>\n<li>Interested candidates should possess<\/li>\n<li>Excellent written and verbal communication skills<\/li>\n<li>1- 2 years of work experience in a similar role<\/li>\n<li>Available to resume immediately<\/li>\n<li>Proficient with MS Office and the ability to navigate multiple platforms.<\/li>\n<li>Strong customer service skills with the ability to resolve patient concerns.<\/li>\n<li>Demonstrate soft skills to enhance the patient experience<\/li>\n<li>Relevant work experience in the hospital will be an added advantage<\/li>\n<li>Certification in customer service profession is required<\/li>\n<li>Possess right work ethics of a client care personel<\/li>\n<\/ul>\n<p><strong>To Apply:<\/strong><br \/>\nInterested and qualified candidates should send their CV to:\u00a0<strong><a href=\"mailto:staff-success@fortics.org\" target=\"_blank\" rel=\"noopener\">staff-success@fortics.org<\/a><\/strong>\u00a0using the Job Title as the subject of the mail.<\/p>\n<p><strong>Application Deadline: <\/strong>20th May, 2023.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fortics Lifecare Limited aims to be a leading healthcare holding company in Africa, developing existing healthcare assets into world-class health facilities across the continent integrating quality service delivery to clients&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[3209],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fortics Lifecare Limited Current Job Opportunity - Apply Now! 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