{"id":182707,"date":"2023-06-28T10:25:11","date_gmt":"2023-06-28T09:25:11","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=182707"},"modified":"2023-06-29T05:28:26","modified_gmt":"2023-06-29T04:28:26","slug":"meridiem-eye-clinic-recent-available-job-opportunity","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/meridiem-eye-clinic-recent-available-job-opportunity.html","title":{"rendered":"Meridiem Eye Clinic Recent Available Job Opportunity"},"content":{"rendered":"<p>Meridiem Eye Clinic is a fast growing eye care centre rendering comprehensive eye care examinations with the goal of optimising vision. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title:\u00a0Front Desk Officer<\/strong><br \/>\n<strong>Location:\u00a0<\/strong>Obanikoro, Lagos<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Summary<\/strong><\/p>\n<ul>\n<li>The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services.<\/li>\n<li>Registers new patient, prepares correspondences and fulfill customer needs to ensure customer satisfaction.<\/li>\n<li>The Front desk acts as the face of the organization.<\/li>\n<li>Facilitates patient flow by notifying of patients\u2019 arrival, being aware of delays, and communicating with patients and clinical staff.<\/li>\n<li>The front desk staff answers all calls, take appointments, screen calls and forward to the appropriate department or unit.<\/li>\n<li>Provides information to client on insurance, co-pay and other coverage details.<\/li>\n<\/ul>\n<p><strong>Key Responsibilities<\/strong><br \/>\nYour duties shall include, but not limited to the following:<\/p>\n<ul>\n<li>Providing help and advice to customers using the organization\u2019s products or services.<\/li>\n<li>Communicating promptly, courteously with customers by telephone, email, letter and face to face.<\/li>\n<li>Investigating and solving customers&#8217; problems,<\/li>\n<li>Inventory frames and accessories weekly.<\/li>\n<li>Enter eyeglass, lens, contact lens and accessories orders in the sales book.<\/li>\n<li>Work with patients to provide patient education and how to use their new eyewear.<\/li>\n<li>Provide daily\/ weekly &amp; monthly reports.<\/li>\n<li>Work with Optometrist to ensure customer prescriptions are fulfilled in the event that prescription is not available.<\/li>\n<li>Maintain a record of debtors and make phone calls to ensure payments.<\/li>\n<li>Producing written information for customers, often involving use of computer packages\/software.<\/li>\n<li>Calling of patients in event of glasses being ready, change and rescheduling of appointments.<\/li>\n<li>Working as cashier and store keeper.<\/li>\n<li>Typing medical reports.<\/li>\n<li>Keeping ahead of developments in customer service.<\/li>\n<li>Record details of inquiries, comments, complaints and actions taken.<\/li>\n<li>Assisting in general office administration functions.<\/li>\n<li>Assisting in preparing correspondence to be sent out to clients.<\/li>\n<li>Sales of frames, lenses and accessories to customers.<\/li>\n<li>Assist patients in the selection of eyewear appropriate to their ability to pay.<\/li>\n<li>Discuss customers\u2019 needs, occupations and hobbies to determine the best frames to suit their lifestyle.<\/li>\n<li>Any other duties assigned by your Manager and the Medical Director.<\/li>\n<\/ul>\n<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li>Candidates should possess a minimum of SSCE \/ GCE \/ NECO qualification.<\/li>\n<li>1+ years relevant work experience.<\/li>\n<li>Experience with Microsoft Office applications such as Word and Excel is highly desired.<\/li>\n<li>Experience in healthcare sector or hospital is an added advantage.<\/li>\n<li>Living in proximity to the clinic will be beneficial.<\/li>\n<\/ul>\n<p><strong>Skills and Competencies:<\/strong><\/p>\n<ul>\n<li>Customer Service skills.<\/li>\n<li>Must be a problem solver.<\/li>\n<li>Ability to Multitask is key.<\/li>\n<li>Proficient use of MS office suite {Word, Excel and PowerPoint}.<\/li>\n<li>Good Product Knowledge.<\/li>\n<li>Attention to details.<\/li>\n<li>Market Knowledge<\/li>\n<li>Excellent oral and written communication skills.<\/li>\n<li>Must be an active Listener.<\/li>\n<li>Quality phone etiquette.<\/li>\n<\/ul>\n<p><strong>Self-Management:<\/strong><\/p>\n<ul>\n<li>Present a positive image of the organization through professional appearance and behavior.<\/li>\n<li>Identifies own areas of development and seeks opportunities for personal and professional growth.<\/li>\n<li>Carries out responsibilities in a timely fashion requesting assistance as needed.<\/li>\n<li>Knows, understands and abides by the policies and procedures of the clinic.<\/li>\n<li>Consistently ensures that information known about the client is kept private and confidential.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>To Apply<\/strong><\/p>\n<p>Interested and qualified candidates should send their CV and Cover Letter to:\u00a0<strong><a href=\"mailto:luminaeyecare.ng@gmail.com\">luminaeyecare.ng@gmail.com<\/a><\/strong>\u00a0using the Job Title as the subject of the mail.<\/p>\n<p><strong>Application Deadline: <\/strong>23rd July, 2023.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Meridiem Eye Clinic is a fast growing eye care centre rendering comprehensive eye care examinations with the goal of optimising vision. We are recruiting to fill the position below: &nbsp;&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[4],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Meridiem Eye Clinic Recent Available Job Opportunity - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Meridiem Eye Clinic is a fast growing eye care centre rendering comprehensive eye care examinations with the goal of optimising vision. 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