{"id":182765,"date":"2023-06-29T12:00:11","date_gmt":"2023-06-29T11:00:11","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=182765"},"modified":"2023-06-30T08:22:23","modified_gmt":"2023-06-30T07:22:23","slug":"parcel-exchange-recent-available-job-opportunity-apply-now","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/parcel-exchange-recent-available-job-opportunity-apply-now.html","title":{"rendered":"Parcel Exchange Recent Available Job Opportunity &#8211; Apply Now!"},"content":{"rendered":"<p>Parcel Exchange is a real-time online trading platform and access to a large community of members where independent owner drivers, courier companies, forwarders, transport companies, retailers and online shops post their availability status on a minute-by-minute basis. The platform allows members to post available loads, journey information and real time vehicle availability status, the system then matches available vehicles (using location\/size\/availability) with the load requirement and instantly sends a notification via email or SMS to members. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title:\u00a0Customer Support Officer<\/strong><br \/>\n<strong>Location:<\/strong>\u00a0Lagos<br \/>\n<strong>Job\u00a0Type:<\/strong> Full time<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<ul>\n<li>Ensure prompt response to customers&#8217; requests and enquiries at all times and across all channels<\/li>\n<li>Monitor and maintain customer database.<\/li>\n<li>Train\u00a0Carriers and Sales Representative on parcel Exchange Applications and Assist clients to Upload Product seamslessly<\/li>\n<li>Make Outbounds Calls to our clients.<\/li>\n<li>Acknowledge and provide relevant assistance needed to resolve customer complaints promptly.<\/li>\n<li>Ensure customer satisfaction and provide professional customer support.<\/li>\n<li>Escalate customer complaints\/enquiries and other observations to relevant personnel as appropriate<\/li>\n<li>Enlighten customers about the company&#8217;s products and services aimed at promoting customer satisfaction and continuous patronage<\/li>\n<li>Provide first-level technical support services.<\/li>\n<\/ul>\n<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li>Candidates should possess minimum of an OND qualification with 0 &#8211; 2 years relevant work experience.<\/li>\n<li>She must Reside Around isolo, oshodi and mushin Lagos<\/li>\n<li>She must be good with micrsoft Excel, word and others.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>To Apply<\/strong><\/p>\n<p>Interested and qualified candidates should send their CV to:<strong>\u00a0<a href=\"mailto:info@parcelexchangegroup.com\">info@parcelexchangegroup.com<\/a>\u00a0<\/strong>using the Job Title as the subject of the email.<\/p>\n<p><strong>Application Deadline: <\/strong>14th August, 2023.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Parcel Exchange is a real-time online trading platform and access to a large community of members where independent owner drivers, courier companies, forwarders, transport companies, retailers and online shops post&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Parcel Exchange Recent Available Job Opportunity - Apply Now! 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