{"id":184247,"date":"2023-08-01T15:30:04","date_gmt":"2023-08-01T14:30:04","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=184247"},"modified":"2023-08-02T06:51:48","modified_gmt":"2023-08-02T05:51:48","slug":"hazon-holdings-ongoing-recruitment-opportunity","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/hazon-holdings-ongoing-recruitment-opportunity.html","title":{"rendered":"Hazon Holdings Ongoing Recruitment Opportunity"},"content":{"rendered":"<p>Hazon Holdings is a growing and leading diversified business with headquarters in Africa. We specialize in raising standards through our synergy of varied business units. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title:\u00a0Call Centre Agent<\/strong><br \/>\n<strong>Location:\u00a0<\/strong>Gbagada, Lagos<br \/>\n<strong>Employment Type:<\/strong> Full-time<\/p>\n<p><strong>Job Brief<\/strong><\/p>\n<ul>\n<li>We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.<\/li>\n<li>The successful candidate will be able to accept ownership for effectively solving customer<a href=\"https:\/\/resources.workable.com\/customer-service-representative-job-description\">\u00a0<\/a>issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.<\/li>\n<\/ul>\n<p><strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Manage large amounts of inbound and outbound calls in a timely manner<\/li>\n<li>Build sustainable relationships and engage customers by taking the extra mile<\/li>\n<li>Keep records of all conversations in our call center database in a comprehensible way<\/li>\n<li>Frequently attend educational seminars to improve knowledge and performance level<\/li>\n<li>Meet personal\/team qualitative and quantitative targets<\/li>\n<li>Follow communication \u201cscripts\u201d when handling different topics<\/li>\n<li>Identify customers\u2019 needs, clarify information, research every issue and provide solutions and\/or alternatives<\/li>\n<li>Seize opportunities to upsell products when they arise<\/li>\n<\/ul>\n<p><strong>Requirements and Skills<\/strong><\/p>\n<ul>\n<li>Interested candidates should possess an OND only with 0-1 year experience<\/li>\n<li>Previous experience in a customer support role<\/li>\n<li>Track record of over-achieving quota<\/li>\n<li>Strong phone and verbal communication skills along with active listening<\/li>\n<li>Familiarity with CRM systems and practices<\/li>\n<li>Customer focus and adaptability to different personality types<\/li>\n<li>Ability to multi-task, set priorities and manage time effectively<\/li>\n<\/ul>\n<p><strong>Salary<\/strong><br \/>\nN50,000 &#8211; N60,000 \/ Month.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>To Apply<\/strong><\/p>\n<p>Interested and qualified candidates should send their CV to:\u00a0<strong><a href=\"mailto:recruitment@hazonholdings.com\" target=\"_blank\" rel=\"noopener\">recruitment@hazonholdings.com<\/a><\/strong>\u00a0using the Job Title as the subject of the email.<\/p>\n<p><strong>Application Deadline: <\/strong>1st August, 2023.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hazon Holdings is a growing and leading diversified business with headquarters in Africa. We specialize in raising standards through our synergy of varied business units. We are recruiting to fill&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[2792],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hazon Holdings Ongoing Recruitment Opportunity - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Hazon Holdings is a growing and leading diversified business with headquarters in Africa. 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