{"id":184632,"date":"2023-08-08T14:30:43","date_gmt":"2023-08-08T13:30:43","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=184632"},"modified":"2023-08-09T07:34:42","modified_gmt":"2023-08-09T06:34:42","slug":"zichael-nigeria-limited-ongoing-job-recruitment","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/zichael-nigeria-limited-ongoing-job-recruitment.html","title":{"rendered":"Zichael Nigeria Limited  Ongoing Job Recruitment"},"content":{"rendered":"<p>Zichael is a fashion brand that creates stylish men&#8217;s and women&#8217;s outfits with a modern twist. They prioritize high-quality materials, timeless designs, and inclusivity, offering a versatile wardrobe for individuals seeking both style and substance. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title:\u00a0Customer Service Assistant<\/strong><br \/>\n<strong>Location:\u00a0<\/strong>Abuja (FCT)<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<ul>\n<li>Respond to customer inquiries: Interact with customers via phone, email, or chat, addressing their questions, concerns, and requests in a prompt and professional manner.<\/li>\n<li>Provide product information: Offer detailed information about the fashion house&#8217;s products, including sizing, materials, care instructions, and pricing, assisting customers in making informed purchasing decisions.<\/li>\n<li>Process orders and returns: Assist customers with placing orders, ensuring accurate information input and timely order processing. Handle returns and exchanges, following established procedures and providing support throughout the return process.<\/li>\n<li>Collaborate with other teams: Coordinate and communicate with other departments, such as sales, marketing, and logistics, to ensure a seamless customer experience and address customer-related issues effectively.<\/li>\n<li>Stay updated on fashion trends: Keep abreast of the latest fashion trends, industry news, and product knowledge to provide up-to-date information and enhance the customer service experience.<\/li>\n<li>Handle complaints and escalations: Address customer complaints and resolve issues to ensure customer satisfaction. Escalate complex or unresolved matters to the appropriate department or supervisor for further assistance.<\/li>\n<li>Assist with inventory management: Collaborate with the inventory team to monitor stock levels, update product availability, and provide accurate information to customers regarding product availability, backorders, and pre-orders.<\/li>\n<li>Assist with styling and fashion advice: Offer fashion advice, styling tips, and outfit suggestions to customers, helping them create cohesive and fashionable looks with the fashion house&#8217;s products.<\/li>\n<li>Process payments and handle billing inquiries: Process customer payments accurately and securely, utilizing the fashion house&#8217;s payment systems. Address billing inquiries, resolve discrepancies, and provide assistance with payment-related matters.<\/li>\n<li>Maintain customer records: Update and maintain customer databases with accurate and relevant information, ensuring customer records are organized and easily accessible for future reference and follow-ups.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>Candidates should possess a Bachelor&#8217;s Degree \/ HND qualification with at least 1 year work experience.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Salary<\/strong><br \/>\nN60,000 &#8211; N70,000 \/ month.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>To Apply<\/strong><\/p>\n<p>Interested and qualified candidates should send their CV via WhatsApp to:\u00a0<strong>08034660171.<\/strong><\/p>\n<p><strong>Application Deadline: <\/strong>13th August, 2023.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zichael is a fashion brand that creates stylish men&#8217;s and women&#8217;s outfits with a modern twist. They prioritize high-quality materials, timeless designs, and inclusivity, offering a versatile wardrobe for individuals&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Zichael Nigeria Limited Ongoing Job Recruitment - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Zichael is a fashion brand that creates stylish men&#039;s and women&#039;s outfits with a modern twist. 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