{"id":191389,"date":"2024-01-05T09:00:48","date_gmt":"2024-01-05T08:00:48","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=191389"},"modified":"2024-01-04T20:36:18","modified_gmt":"2024-01-04T19:36:18","slug":"s-tee-cambridge-college-limited-current-job-opportunity-apply-now","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/s-tee-cambridge-college-limited-current-job-opportunity-apply-now.html","title":{"rendered":"S-TEE Cambridge College Limited Current Job Opportunity &#8211; Apply Now!"},"content":{"rendered":"<p>S-TEE Cambridge College &#8211; This is the Cambridge Arm of the Mainstream school (S-TEE Schools). Our students are tutored on the British Curriculum and Nigerian Curriculum in preparation for their Cambridge Examinations. We are located in Ago Palace Way, Okota, Lagos State. We work with highly trained educators, who most times are British Council certified. The British Council certification and experience in tutoring Cambridge students is always a plus for any candidate looking for teaching job employment with our institution. Ability to work under pressure and submit records as at when due is also a very high requirement to joining the Academics Department of school.We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Customer Service Personnel<\/strong><br \/>\n<strong>Location:\u00a0<\/strong>Lagos<br \/>\n<strong>Employment Type<\/strong>: Full-time<\/p>\n<p><strong>Responsibilities\u00a0<\/strong><\/p>\n<ul>\n<li>Student and Parent Interaction:\u00a0Engage with students and parents in a courteous and professional manner, addressing inquiries, providing information, and offering assistance to ensure a positive customer experience.<\/li>\n<li>Enrollment Assistance:\u00a0Assist prospective and current parents with the enrollment process, explaining admission requirements, guiding through paperwork, and ensuring a smooth onboarding experience.<\/li>\n<li>Communication Hub:\u00a0Serve as a central point of contact for parents, efficiently relaying information about school policies, events, and updates through various communication channels.<\/li>\n<li>Issue Resolution:\u00a0Handle and resolve concerns or issues raised by parents, students, or other stakeholders, ensuring prompt and effective solutions while maintaining a high level of customer satisfaction.<\/li>\n<li>Administrative Support:\u00a0Provide administrative support to the school administration, such as maintaining records, processing forms, and handling documentation related to student enrollment and services.<\/li>\n<li>Billing and Payments:\u00a0Manage billing inquiries, assist with payment processes, and ensure accurate financial records related to school fees, extracurricular activities, and other services.<\/li>\n<li>Appointment Scheduling:\u00a0Facilitate and coordinate appointments between parents and managementensuring smooth communication and scheduling for parent-teacher conferences or other meetings.<\/li>\n<li>School Events Coordination:\u00a0Support the planning and coordination of school events, collaborating with various departments to ensure seamless logistics and positive experiences for attendees.<\/li>\n<li>Feedback Collection:\u00a0Gather feedback from parents and students to assess satisfaction levels and identify areas for improvement in customer service processes and school offerings.<\/li>\n<li>Technology Support:\u00a0Assist parents and students with technical issues related to online platforms, school portals, or other technology used for communication and learning purposes.<\/li>\n<li>Orientation Programs:\u00a0Organize and participate in orientation programs for new students and parents, providing information about school policies, facilities, and available services.<\/li>\n<li>Emergency Response:\u00a0Follow established protocols during emergency situations, communicating effectively with parents and stakeholders, and providing necessary information and support.<\/li>\n<li>Documentation and Reporting:* Maintain accurate and organized records of customer interactions, feedback, and inquiries, and generate regular reports as needed byschool administration.<\/li>\n<li>Collaboration with School Staff:* Collaborate with teachers, administrative staff, and other departments to address specific customer service needs and contribute to a cohesive and supportive school environment.<\/li>\n<li>Professional Development:* Stay updated on customer service best practices, educational policies, and school-specific information to enhance skills and contribute to the continuous improvement of customer service processes.<\/li>\n<li>Carry out other Specific Duties as assigned by the Line Manager &amp; Director.<\/li>\n<\/ul>\n<p><strong>To Apply<\/strong><br \/>\nInterested and qualified candidates should send their Letter of Application and updated CV in MS Word or PDF format to:\u00a0<strong><a href=\"mailto:steecambridgeschool@gmail.com\">steecambridgeschool@gmail.com<\/a>\u00a0<\/strong>and\u00a0<strong><a href=\"mailto:career@steecambridge.com\">career@steecambridge.com<\/a>\u00a0<\/strong>using the Job Title as the subject of the email.<\/p>\n<p><strong>Application Deadline: <\/strong>11th January, 2024.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>S-TEE Cambridge College &#8211; This is the Cambridge Arm of the Mainstream school (S-TEE Schools). Our students are tutored on the British Curriculum and Nigerian Curriculum in preparation for their&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19,1],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>S-TEE Cambridge College Limited Current Job Opportunity - Apply Now! - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"S-TEE Cambridge College - This is the Cambridge Arm of the Mainstream school (S-TEE Schools). 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