{"id":193308,"date":"2024-02-08T09:07:08","date_gmt":"2024-02-08T08:07:08","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=193308"},"modified":"2024-02-08T08:10:09","modified_gmt":"2024-02-08T07:10:09","slug":"flexedge-limited-recent-available-job-opportunity-apply-now","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/flexedge-limited-recent-available-job-opportunity-apply-now.html","title":{"rendered":"FlexEdge Limited Recent Available Job Opportunity &#8211; Apply Now!"},"content":{"rendered":"<p>FlexEdge Limited &#8211; Our client, a Tech Solutions company, is recruiting a skilled and dedicated candidate to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Support Engineer \/ Technician (Tech Savvy)<\/strong><br \/>\n<strong>Locations:\u00a0<\/strong>Benin &#8211; Edo &amp; Yobe<br \/>\n<strong>Employment Type<\/strong>: Full-time<\/p>\n<p><strong>Job Summary<\/strong><\/p>\n<ul>\n<li>The role involves troubleshooting, resolving technical issues, and ensuring customer satisfaction through efficient and effective support.<\/li>\n<li>The ideal candidate will be responsible for providing technical support and assistance to clients who requires such services.<\/li>\n<\/ul>\n<p><strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Provide timely and effective technical support to clients experiencing issues with the Client\u2019s products and services.<\/li>\n<li>Diagnose and troubleshoot hardware problems, escalating complex issues to higher-level support teams when necessary.<\/li>\n<li>Collaborate with other support engineers to find solutions to recurring issues.<\/li>\n<li>Communicate effectively with clients to understand and analyze the product\u2019s issues.<\/li>\n<li>Offer clear instructions to clients on issue resolution, ensuring a positive customer experience.<\/li>\n<li>Follow up with clients to ensure that their technical concerns are addressed satisfactorily.<\/li>\n<li>Maintain accurate records of customer complaints, technical issues, and resolutions in the support ticketing system.<\/li>\n<li>Contribute to the creation and updating of support documentation, and troubleshooting guides.<\/li>\n<li>Stay informed about products, updates, and new features.<\/li>\n<li>Continuously build expertise in the technical aspects of the products to provide effective support.<\/li>\n<li>Work closely with other teams, including development, sales, and quality assurance, to convey client feedback and contribute to product improvements.<\/li>\n<li>Participate in team meetings to share insights, challenges, and solutions.<\/li>\n<\/ul>\n<p><strong>Basic Requirements<\/strong><\/p>\n<ul>\n<li>OND \/ NCE in Engineering\/Computer Science\/Relevant training<\/li>\n<li>3 &#8211; 4 years engineers in Tech Solutions, knowledgeable in repairs and maintenance of Hardwares (POS Terminals, Printers, Tech products)<\/li>\n<li>Good communication skills,<\/li>\n<li>Problem-Solving &amp; interpersonal skills<\/li>\n<li>Ability to work collaboratively in a team environment<\/li>\n<li>Detail Oriented with a focus on accuracy &amp; efficiency.<\/li>\n<\/ul>\n<p><strong>To Apply<\/strong><br \/>\nInterested and qualified candidates should send their CV to:\u00a0<strong><a href=\"mailto:talenthunt@flexedge.com.ng\">talenthunt@flexedge.com.ng<\/a><\/strong>\u00a0using &#8220;Support Engineer \/ Technician &amp; your Location&#8221; as the subject of the mail.<\/p>\n<p><strong>Application Deadline: <\/strong>29th February, 2024.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FlexEdge Limited &#8211; Our client, a Tech Solutions company, is recruiting a skilled and dedicated candidate to fill the position below: &nbsp; &nbsp; &nbsp; &nbsp; Job Title: Support Engineer \/&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[24,71],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FlexEdge Limited Recent Available Job Opportunity - Apply Now! 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