{"id":23269,"date":"2013-11-02T00:25:37","date_gmt":"2013-11-01T23:25:37","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=23269"},"modified":"2016-11-11T09:24:13","modified_gmt":"2016-11-11T08:24:13","slug":"arik-air-nigeria-recruiting-several-positions","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/arik-air-nigeria-recruiting-several-positions.html","title":{"rendered":"Arik Air Nigeria Recruiting Several Positions"},"content":{"rendered":"

Arik Air<\/strong> offers numerous opportunities to professionals of all nationalities. On our site you will find vacancies for positions being offered. The recruitment process will generally take place in the country where the position is located.\u00a0Arik Air is now Nigeria\u2019s leading commercial airline. People choose to work here for many reasons. There is the excitement of being a part of a vibrant, international and expanding airline community. We also offer the opportunity to travel and this incentive motivates prospective employees who want to join the Arik team and work for the \u201cWings of Nigeria\u201d.<\/p>\n

Arik Air, West and Central Africa\u2019s largest carrier, seeks the services of experienced and competent candidates to fill the following existing vacant positions.<\/p>\n

A). CARGO OPERATIONS MANAGER<\/strong><\/p>\n

JOB SPECIFICATIONS:<\/strong>
\nDevelop, implement and maintain Cargo Operation.Manual and quality control documentation.
\nEnsure safety, security and quality standards defined by regulatory authorities and\u00a0company procedures.
\nOrganize regular liaison with station managers on cargo operations issues in their stations.
\nCarry out quality and safety audits of Cargo.<\/p>\n

OPERATIONS<\/strong>
\nAnalyze\u00a0daily\u00a0and weekly cargo performance.
\nTake necessary steps to improve performance safety and security of cargo operations.
\nFacilitate necessary administrative requirements to ensure smooth passage of imports\/exports.
\nEnsure Dangerous Goods compliance is maintained in all areas.<\/p>\n

REQUIREMENTS:<\/strong>
\nBachelor\u2019s degree or HND in any discipline,
\nCertificates in Cargo Management.
\nProven experience as a Cargo Manager with a 5 year minimum experience.
\nExtensive knowledge of Cargo Operations, Cargo Security. Aviation and Air Cargo rules and regulations<\/p>\n

B). MANAGER, MEMBER SERVICES<\/strong><\/p>\n

JOB SPECIFICATIONS:<\/strong>
\nOver see direct day-to-day operations and service delivery of the member services centre to ensure total customer satisfaction.
\nDevelopment and implementation of systems, KPI\u2019s,\u00a0service level agreements\u00a0and process quality improvements with manager.
\nManage the member services operation which includes membership, registration, and information dissemination.
\nEnsure that all membership records, communication and\u00a0product\u00a0orders processed by member Service staff within required times.
\nMonitor and optimize the performance and productivity of the Member Service staff and all areas related to member services, provide ongoing feedback and training to ensure quality service.<\/p>\n

REQUIREMENTS:<\/strong>
\n3 to 5 years experience in similar job role while a\u00a0University Degree\u00a0would be of advantage.
\nKnowledge of principles, practices and techniques of operations.
\nBe creative, detail orientated and self-motivated.
\nMust be fully computer system literate, preferably with prior experience of knowledge of the implementation of\u00a0customer loyalty programmes.
\nKnowledge of systems used in the Reservation
\nDepartment would be an advantage.
\nGood\u00a0project management\u00a0skills.<\/p>\n

C). MANAGER, PARTNERSHIPS & ALLIANCES<\/strong><\/p>\n

JOB SPECIFICATIONS:<\/strong>
\nCompile and manage partnership strategy plan
\nPartner\u00a0Audit\/preliminaries: Assessment of potential partners upon the basis of win win and best fit with the airline\u2019s objectives.
\nSource new major partnerships, at least 4 PA
\nResponsible for revenue targets by partner.
\nResponsible for the membership benefits, functional and revenue growth of international partnership marketing for the programme.
\nImplementing marketing plans with existing partners for cross marketing opportunities.
\nOngoing Partner Evaluation: Provide regular evaluation of the commercial benefit that is derived from the programme\u2019s partner marketing partnerships.
\nPrepare and implement and undertake partner evaluation guidelines
\nCreation and implementation of reward only partnerships<\/p>\n

REQUIREMENTS:<\/strong>
\nPartnership experience gained in a service industry such as Banking\/financial services marketing. Preferable 5 Years experience
\nBe creative, detail orientated and self-motivated.
\nMust be fully computer literate, preferably with prior experience of knowledge of the implementation of customer\u00a0loyalty programmes.
\nGood project\u00a0management skills.<\/p>\n

D). OFFICER, MEMBER SERVICES<\/strong><\/p>\n

JOB SPECIFICATIONS:<\/strong>
\nEnsuring efficient operation of member services centre.
\nEnsuring enhancing member awareness by handling accurate information relating to the programme.
\nEnsuring seamless member experience by handling of member queries & grievances.
\nEfficient handling of members who have not received member pack.
\nEnsuring pre-flight check to identify members scheduled to travel & circulation of the same to all airports.
\nEnsuring availability of coded membership forms\/collateral\/branding and overall programme ownership at station<\/p>\n

REQUIREMENTS:<\/strong>
\n3 to 5 years experience in similar job role while a University Degree would be of advantage.
\nKnowledge of principles, practices and techniques of operations.
\nPositive Attitude, Excellent communication in oral\/written English,.
\nKnowledge of systems used in the Reservation
\nDepartment would be an advantage.<\/p>\n

E). OFFICER, PARTNERSHIPS<\/strong><\/p>\n

JOB SPECIFICATIONS:<\/strong>
\nWork closely with Manager Partnerships todevelop and implement business strategies and marketing plans to promote FFP partners (Airline and Non airline, Lifestyle and Financi.als ) to:<\/p>\n

-Introduce revenue streams and increase
\n-Help reduce mileage liability by introducing promotions and various ventures.
\n-Build loyalty and base increase by strategic partnerships.
\nThe Officer will ensure that the partnerships are set up as per agreed timelines including contractual signoffs and operational setup.<\/p>\n

REQUIREMENTS:<\/strong>
\nExperience in Loyalty Marketing and\/or Partnership Management with a multinational customer and partner base.
\nExcellent communication, analytical and negotiation skills.
\nProduct development experience gained in leisure industry is an advantage.
\nExperience in account or project management with a strong attention to detail.
\nAbility to work closely with allied functions such as Systems, Marketing, Operations and external functions such as\u00a0Contracts\/Legal.
\nApplicants are required to hold a Marketing
\nManagement degree or equivalent, with minimum of 3 years of airline Partnership
\nManagement or Loyalty Marketing.<\/p>\n

F). OFFICER, BILLING & RECONCILIATION<\/strong><\/p>\n

JOB SPECIFICATIONS:<\/strong>
\nIssue FFP billing adjustments,\u2019 track, process and complete third-party invoices and ensures successful monthly close cycle
\nMail and validate refund checks for partners.
\nContact customers in relation to their payment inquiries
\nFollow up on any declined credit card
\nEstablish controls and ensures the quality and integrity of the client billing process
\nOverall management of the firm\u2019s billing function and personnel<\/p>\n

REQUIREMENTS:<\/strong>
\nA university degree or equivalent certification
\n3 to 5 years of experience in similar job role
\nKnowledge of systems used in the Reservation Department
\nMust have strong understanding of software applicable to the billing function
\nMust have excellent analytical, organizational, interpersonal and presentation skills
\nProficient in the use of\u00a0Microsoft Word and Excel<\/p>\n

G). SUPERVISOR- LOYALTY OPERATIONS<\/strong><\/p>\n

JOB SPECIFICATIONS:<\/strong>
\nLiaison between client, IT, loyalty management team and off-site Employer Service Delivery team.
\nPrepare \u2018Service Proposal Documents\u2019 anreview Change Requests for programme developments and enhancements.
\nDevelop and map operational process updates and enhancements for programme operation.
\nAssist Marketing & Communications ioverseeing successful delivery of programme materials from an operations perspective. (e.g. set-up of collateral, liaison with IT on SMS and Email delivery. etc.)
\nAssist Partnership Manager with the operational set-up for new partners (Le.\u00a0stock\u00a0processes, system interface liaison with IT, redemption process development, etc.)<\/p>\n

REQUIREMENTS:<\/strong>
\n3 to 5 years of experience in similar job role while a university degree would be of advantage
\nExcellent communication, analytical and negotiation skills
\nA self-starter that can take a project from concept to delivery.
\nGood communication skills with an ability to meet with programme partners and managers at all levels.<\/p>\n

H). SUPPORT ADMINISTRATOR<\/strong><\/p>\n

JOB SPECIFICATIONS:<\/strong>
\nInstall, configure, and support Jocal Area Network (LAN), wide area network (WAN) for outstations.
\nMonitor Systems to ensure their network availability to all users and perform necessary maintenance to support optimal availability
\nMaintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
\nHandles all IT support issues<\/p>\n

REQUIREMENTS:
\nSciences\/Engineering degree
\n5 years working experience
\nService Level Agreement management, experienced staff manager
\nITIL Certificate
\nAviation IT support experience (a plus)<\/p>\n

TO APPLY<\/strong>
\nInterested candidates should send their detailed CV and applications to\u00a0aviationgroundoperations@arikair.com<\/a>\u00a0 (for position A);\u00a0aviationcommercial@arikair.com<\/a>\u00a0 (for positions B, C, D, E, F, and G) and\u00a0aviationadmin@arikair.com<\/a>\u00a0 (for position H). The subject of the email should be the position they are applying for. Application closes two weeks after this publication.<\/p>\n

DUE DATE:<\/strong>\u00a07 November, 2013<\/p>\n","protected":false},"excerpt":{"rendered":"

Arik Air offers numerous opportunities to professionals of all nationalities. On our site you will find vacancies for positions being offered. The recruitment process will generally take place in the…..<\/p>\n","protected":false},"author":1,"featured_media":20656,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[10],"tags":[436],"jetpack_publicize_connections":[],"yoast_head":"\nArik Air Nigeria Recruiting Several Positions - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Arik Air offers numerous opportunities to professionals of all nationalities. On our site you will find vacancies for positions being offered. 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