Etisalat has received several awards and endorsements for its quality and innovative services. Barely six months of operations in Nigeria, the Nigerian Communications Commission (NCC) pronounced Etisalat, Nigeria\u2019s best network based on quality of service indices. In November 2012, Etisalat again received another award from the NCC for Excellent Customer Service. Other notable awards include \u2013 Brand of the Year award, Fastest Growing GSM Company of the Year, Best Marketing Company, Most Innovative Corporate Social Responsibility Company, Friendliest Tariff Mobile Operator, Best Telecoms Customer Service and Most Innovative Mobile Operator among others.<\/p>\n
Etisalat Nigeria commenced commercial operations on 23 October 2008 with a promise to deliver innovative and quality services in Nigeria, Since then, Nigeria has continued to witness its innovative services. On 26 September 2011, Etisalat launched its 3.75G HSPA+ network in Nigeria. The 3.75G HPSA+ network will enable Nigerians enjoy super fast broadband services for both personal and business needs.<\/p>\n
Etisalat Nigeria has seen unprecedented growth in the Nigerian telecoms industry with 17 million subscribers and consistently demonstrates its core values of \u2013 teamwork, integrity, passion for excellence, empowering our people and growing our people to Nigerians as it offers them world-class telecommunications services.<\/p>\n
Indeed, at Etisalat the future is a world in which technology extends people\u2019s\u00a0 reach on all fronts.<\/p>\n
Manager.Technology Planning<\/strong><\/p>\n Job Summary\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n Support the overall IT strategy with solid technology plans and roadmaps.\u00a0 Maintain\/update and govern the execution of technology plans that are aligned with the business strategy and vision across the IT stack for Etisalat with strong visibility on how IT contributes to business success.\u00a0 Responsible for the end to end (multi-tier) Enterprise IT and Telco centric systems capacity planning to ensure availability of adequate capacity to meet business requirement in a sustainable and optimized manner.<\/p>\n Principal Functions\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n \u00a0\u00a0\u00a0 Support the effort for the development and periodic update of the IT strategy to ensure that IT actions are clearly defined and appropriately scoped to deliver business value.<\/p>\n \u00a0\u00a0\u00a0 Assist in the definition of the blueprint that drives IT investment. Continuously align IT actions with business goals.<\/p>\n \u00a0\u00a0\u00a0 Develop end to end technology plans based on the IT strategy;<\/p>\n \u00a0\u00a0\u00a0 Guide technology decisions, ensuring alignment with business objectives and established architecture principles & standards.<\/p>\n \u00a0\u00a0\u00a0 Accountable for the implementation of IT plans;<\/p>\n \u00a0\u00a0\u00a0 Facilitate the process for creation and\/or collection of key technology architecture artefacts. Ensure timely, accurate and up-to-date documentation of the IT landscape.<\/p>\n \u00a0\u00a0\u00a0 Oversee and drive the implementation of reusable architectural artefacts and solution components to deliver business benefits based on critical business considerations such as faster time to market, quick time to value, improved QoS\/QoE, business agility, operational stability and IT cost efficiency\/optimization.<\/p>\n \u00a0\u00a0\u00a0 Assist with the establishment of architecture principles and standards and enforcement of these through the platform of the Architecture Review Board and other architecture governance processes.<\/p>\n \u00a0\u00a0\u00a0 Review and recommend approval for all proposed IT solution designs as prerequisite for solution build and implementation.<\/p>\n \u00a0\u00a0\u00a0 Validate compliance to architecture principles at key development checkpoints for solutions in development on one hand and changes to those in production on the other.<\/p>\n \u00a0\u00a0\u00a0 Oversee the interworking of multivendor and multi-technology IT solution set to ensure seamless interoperability and compatibility. Eliminate complexity and potential change inhibitors within the IT landscape.<\/p>\n \u00a0\u00a0\u00a0 Support the development and maintenance of a roadmap of IT initiatives to deliver the target architecture for the realization of extant business visions and strategies.<\/p>\n \u00a0\u00a0\u00a0 Conduct IT products, solution and technology analysis and reviews for selection recommendation in compliance with architecture standards and to ensure fitness for purpose.<\/p>\n \u00a0\u00a0\u00a0 Analyse solution options and make recommendations for the articulation of business cases for IT investments.<\/p>\n \u00a0\u00a0\u00a0 Drive technology innovation to create business value in terms of improved business performance and ROI.<\/p>\n \u00a0\u00a0\u00a0 Own and manage the development\/deployment of a fit-for-purpose framework for continuous capacity planning & monitoring with a view to proactively meeting and anticipating business demand across all IT systems.<\/p>\n \u00a0\u00a0\u00a0 Produce capacity plans to proactively meet the demand on the IT organization to ensure that the business is adequately positioned to respond to internal\/external demand in a consistently efficient and effective manner.<\/p>\n \u00a0\u00a0\u00a0 Ensure alignment of capacity plans for IT infrastructure with those of other demand management \/ planning functions across all technology functions within the organization.<\/p>\n \u00a0\u00a0\u00a0 Liaise with other teams within and outside IT in the process of delivering required capacity and business capabilities.<\/p>\n \u00a0\u00a0\u00a0 Track and evaluate usage statistics of deployed systems and advise on required capacity provisioning actions.<\/p>\n \u00a0\u00a0\u00a0 Provide technical leadership for the implementation and integration of assigned IT projects.<\/p>\n \u00a0\u00a0\u00a0 Own the design of fit-for-purpose solutions to solve business problems by leading design workshops with key stakeholders with strong emphasis on business value, risk and on time to value.<\/p>\n \u00a0\u00a0\u00a0 Own project technical deliverables and ensure delivery to acceptable standards.<\/p>\n \u00a0\u00a0\u00a0 Facilitate and oversee the testing of integrated systems within assigned projects.<\/p>\n \u00a0\u00a0\u00a0 Perform other duties as assigned by Head, IT Strategy & Architecture Governance.<\/p>\n Educational Requirements\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n \u00a0First degree or equivalent in Electrical\/Electronic Engineering, Computer Science\/Engineering or other numerate science.<\/p>\n \u00a0\u00a0\u00a0 Postgraduate\/IT professional qualifications\/Certifications in related fields will be an added advantage eg Possession of relevant IT (OEM & Non OEM) certification is a key advantage e.g. TOGAF, ZF, Cisco, HP, Oracle, IBM, Huawei etc<\/p>\n Experience,Skills & Competencies\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n Six (6) to eight (8) years relevant work experience with at least three (3) years in a supervisory role.<\/p>\n \u00a0\u00a0\u00a0 Experience in multiple, diverse technology environments and domains.<\/p>\n \u00a0\u00a0\u00a0 Good understanding of telecommunication business and technology model.<\/p>\n \u00a0\u00a0\u00a0 Practical working knowledge with hands-on exposure to key mobile CSP network elements.<\/p>\n \u00a0\u00a0\u00a0 Very good understanding of business analysis and project management methods.<\/p>\n \u00a0\u00a0\u00a0 Very good conceptual and analytical thinking.<\/p>\n \u00a0\u00a0\u00a0 Good interpersonal and communication skills.<\/p>\n APPLY HERE<\/a><\/strong><\/p>\n Manager.Service Integration (IT)<\/strong><\/p>\n Job Summary\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n Designs and integrates components and interfaces based on service design specifications. Scope covers all non-charging related requirements, including platforms and solutions deployed to serve customers (all touch-points) and the internal business units.\u00a0 Identifies, analyses and evaluates alternative integration design solutions. Contributes to decisions about tools, methods and approaches to integration in large programs and projects. Identifies, analyses and evaluates alternative integration design solutions. Develops measurement criteria to evaluate programs and projects and develops or reviews estimate on integration aspects of projects. Pro-actively monitor and mitigate risk. Stays up to date with current and future technology and technology\/business process trends related to the mobile telecoms and associated industries.<\/p>\n Principal Functions\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n \u00a0\u00a0\u00a0 Strong contributor to service innovation.\u00a0 Support innovation that delivers business value and continuous improvement on platform and services;<\/p>\n \u00a0\u00a0\u00a0 Responsible for the development of product platform roadmaps;<\/p>\n \u00a0\u00a0\u00a0 Responsible for the identification and management of risks related to the service delivery function and related platforms;<\/p>\n \u00a0\u00a0\u00a0 Manage relationship with supporting vendors in ensuring business objectives are delivered<\/p>\n \u00a0\u00a0\u00a0 Analyse requirements and end-to-end solution analysis & design for new services and\/or extending existing services within the BSS\/OSS and other components within the service delivery domain;<\/p>\n \u00a0\u00a0\u00a0 Accountable for the development\/implementation of services, including integration with core BSS\/OSS domain and with third-party application.\u00a0 Manage the end-to-end delivery of approved solution blueprints;<\/p>\n \u00a0\u00a0\u00a0 Over-sight of issue\/problem resolution relating to BSS\/OSS and other components within the service delivery stack.\u00a0 Accountable for implementation of audit recommendations and remediation of all related compliance issues for components managed by role;<\/p>\n \u00a0\u00a0\u00a0 Accountable for the delivery of defined components of projects in the BSS\/OSS & service delivery domains;<\/p>\n \u00a0\u00a0\u00a0 Formulate policies\/design processes for improvement and enforce compliance;<\/p>\n \u00a0\u00a0\u00a0 Serve as IT interface with the rest of the business such as Technical, Roaming & Inter-carrier, and Customer Care etc. on solutions and integration relating to BSS\/OSS platform and other service delivery platforms;<\/p>\n \u00a0\u00a0\u00a0 Assist in implementing the function\u2019s work programs and plan in line with agreed\u00a0 procedures and guidelines;<\/p>\n \u00a0\u00a0\u00a0 Manage inter-functional relations to ensure synergy across the various departmental functions;<\/p>\n \u00a0\u00a0\u00a0 Prepared\/Compile agreed periodic activity and performance report for attention of Head, Product management.<\/p>\n \u00a0\u00a0\u00a0 Perform any other duties as assigned by the Head, Product Management.<\/p>\n Educational Requirements\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n \u00a0\u00a0\u00a0 First degree or equivalent in Engineering, Computer Science\/IT, or a related or relevant discipline.<\/p>\n \u00a0\u00a0\u00a0 Postgraduate and\/or professional qualifications in related fields will be an added advantage.<\/p>\n Experience,Skills & Competencies\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n \u00a0\u00a0\u00a0 Six (6) to eight (8) years work experience with three years in a supervisory role.<\/p>\n \u00a0\u00a0\u00a0 Work experience in designing and implementing solutions across BSS\/OSS and other Telco product & services stack.\u00a0 Strong solution design and development experience;<\/p>\n \u00a0\u00a0\u00a0 Strong technical knowledge of integration \/middleware technologies and core network elements (e.g. MSC, SMSC etc.) including experience of the Intelligent Networks (IN)\/Charging platforms, voucher management, CRM tools, Tibco ESB, telephony\/interactive systems etc.;<\/p>\n \u00a0\u00a0\u00a0 Strong awareness of new developments in the mobile telecom industry and integration patterns for the implementation of new business\/revenue models;<\/p>\n \u00a0\u00a0\u00a0 Ability to communicate excellently (verbal and written), particularly in communicating complex technical details in very simple and clear business terms;<\/p>\n \u00a0\u00a0\u00a0 Exceptional analytical, creative, quick-learning and critical thinking skills<\/p>\n