{"id":24423,"date":"2014-09-05T10:01:31","date_gmt":"2014-09-05T09:01:31","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=24423"},"modified":"2016-11-14T09:50:45","modified_gmt":"2016-11-14T08:50:45","slug":"graduate-service-writer-cummins-west-africa-limited-nationwide","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/graduate-service-writer-cummins-west-africa-limited-nationwide.html","title":{"rendered":"Graduate Service Writer: Cummins West Africa Limited &#8211; Nationwide"},"content":{"rendered":"<p><strong>Cummins Inc<\/strong><span style=\"color: #000033;\"><strong>.<\/strong> &#8211; A global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. Headquartered in Columbus, Indiana, (USA) Cummins currently employs approximately 48,000 people worldwide and serves customers in approximately 190 countries and territories through a network of approximately 600 company-owned and independent distributor locations and approximately 6,800 dealer locations. Cummins earned $1.48 billion on sales of $17.3 billion in 2013.\u00a0<\/span><br style=\"color: #000033;\" \/><br style=\"color: #000033;\" \/><span style=\"color: #000033;\">Cummins West Africa Limited is expanding its operations in Nigeria and it urgently requires competent, brilliant and results orientated persons for the position below:<\/span><br style=\"color: #000033;\" \/><br style=\"color: #000033;\" \/><strong style=\"color: #000033;\">Job Title: Service Writer<br \/>\n<\/strong><br style=\"color: #000033;\" \/><span style=\"color: #000033;\">Ref: 09\/001<\/span><br style=\"color: #000033;\" \/><strong style=\"color: #000033;\">Location:<\/strong><span style=\"color: #000033;\">\u00a0Nationwide<\/span><br style=\"color: #000033;\" \/><strong style=\"color: #000033;\"><br \/>\nResponsibilities<\/strong><\/p>\n<ul style=\"color: #000033;\">\n<li>Full administration of service orders, to include retail and warranty as per the Quickserve Service Process<\/li>\n<li>Daily Service administration to include, work records reviews, service order job opening &amp; closures, and KPl report analysis.<\/li>\n<li>Combine Receive and log-in all customer inquiries (walk-in, phone calls, emails, referrals. etc) and ensure action on same<\/li>\n<li>Develop and provide Service and Parts quotations for all retail service orders subject to authorisation policy<\/li>\n<li>Create customer loyalty through pro-active communication, to include daily job progress reports on ongoing service interventions<\/li>\n<\/ul>\n<p><strong style=\"color: #000033;\">Requirements<\/strong><\/p>\n<ul style=\"color: #000033;\">\n<li>General Office administration and IT Skills essential Experience gained in a customer facing environment essential.<\/li>\n<\/ul>\n<p><span style=\"color: #000033;\">Experience\/Skills:<\/span><\/p>\n<ul style=\"color: #000033;\">\n<li>Excellent customer relationship management, Excellent verbal communication, listening, feedback, delegation, fostering teamwork and multi-tasking skills<\/li>\n<li>Ability to work under pressure and meet tight deadlines.<\/li>\n<\/ul>\n<p><strong style=\"color: #000033;\">Application Closing Date<\/strong><br style=\"color: #000033;\" \/><span style=\"color: #000033;\">18th September, 2014.<\/span><br style=\"color: #000033;\" \/><br style=\"color: #000033;\" \/><strong style=\"color: #000033;\">How to Apply<\/strong><br style=\"color: #000033;\" \/><span style=\"color: #000033;\">Interested and qualified candidates should send their comprehensive curriculum vitae to:\u00a0<\/span><a style=\"color: #000099;\" href=\"mailto:africarecruitment@cummins.com\" target=\"_blank\"><strong>africarecruitment@cummins.com<\/strong><\/a><br style=\"color: #000033;\" \/><br style=\"color: #000033;\" \/><strong style=\"color: #000033;\">Note:<\/strong><span style=\"color: #000033;\">\u00a0Only shortlisted candidates will be contacted.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cummins Inc. &#8211; A global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel&#8230;..<\/p>\n","protected":false},"author":1,"featured_media":20656,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[32],"tags":[343],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Graduate Service Writer: Cummins West Africa Limited - Nationwide - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Cummins Inc. - A global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/graduate-service-writer-cummins-west-africa-limited-nationwide.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joblist Nigeria\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/graduate-service-writer-cummins-west-africa-limited-nationwide.html\",\"url\":\"https:\/\/joblistnigeria.com\/graduate-service-writer-cummins-west-africa-limited-nationwide.html\",\"name\":\"Graduate Service Writer: Cummins West Africa Limited - Nationwide - Jobs in Nigeria\",\"isPartOf\":{\"@id\":\"https:\/\/joblistnigeria.com\/#website\"},\"datePublished\":\"2014-09-05T09:01:31+00:00\",\"dateModified\":\"2016-11-14T08:50:45+00:00\",\"author\":{\"@id\":\"https:\/\/joblistnigeria.com\/#\/schema\/person\/6c04e448b2a9055e61d8936fc1d98f9c\"},\"description\":\"Cummins Inc. - A global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural\",\"breadcrumb\":{\"@id\":\"https:\/\/joblistnigeria.com\/graduate-service-writer-cummins-west-africa-limited-nationwide.html#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/joblistnigeria.com\/graduate-service-writer-cummins-west-africa-limited-nationwide.html\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/joblistnigeria.com\/graduate-service-writer-cummins-west-africa-limited-nationwide.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/joblistnigeria.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Graduate Service Writer: Cummins West Africa Limited &#8211; 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