{"id":24889,"date":"2015-03-09T10:43:08","date_gmt":"2015-03-09T09:43:08","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=24889"},"modified":"2015-03-09T13:43:30","modified_gmt":"2015-03-09T12:43:30","slug":"gilead-pharmaceuticals-limited-graduate-jobs-2015","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/gilead-pharmaceuticals-limited-graduate-jobs-2015.html","title":{"rendered":"Gilead Pharmaceuticals Limited Graduate Jobs 2015"},"content":{"rendered":"
Gilead Pharmaceuticals Limited<\/strong> is recruiting to fill the below position: BUSINESS ANALYST<\/p>\n JOB DESCRIPTION<\/span><\/strong> REQUIREMENTS<\/strong> FOOD AND NUTRITION CUSTOMER SERVICE SPE\u2026T<\/strong><\/p>\n JOB DESCRIPTION <\/strong> QUALIFICATIONS<\/strong>
\nAnalyze sales and marketing project and budgets
\nProfit and loss<\/span> reporting
\nAssist with annual budget
\nReview and analyze sales and pricing reports
\nLiaise with external auditors<\/p>\n
\nHND\/BA\/B.Sc
\nMinimum of 1 year experience within a similar role
\nBe able to work under pressure
\nMust have an understanding of supply chain
\nMust have excellent English skills
\nMust be conversant with Microsoft<\/span> packages<\/p>\n
\nThis is an exciting opportunity for an individual looking for a fast paced environment where experience will be drawn upon to effectively assist in resolving customer issues. This individual will also be involved in product testing<\/span>, documentation and hosting occasional phone training<\/span> sessions as needed.
\n
\nJOB RESPONSIBILITIES<\/strong>
\nProvide timely and efficient application and basic technical support to existing customers via phone, web and\/or email
\nKeep customer informed of progression with issues and provide follow up.
\nContinually review, revise and update customer account data for accuracy, including contacts and mailing information<\/span>
\nProvide support and assistance to remote and internal team members
\nAddress account escalations and deal with unique customer requirements<\/span>
\nKeep accurate documentation of support activities and communications
\nThe successful candidate must be able to work under pressure in a busy environment and have an aptitude for logical problem solving taking ownership until resolution.<\/p>\n
\nRequired Skills and Qualifications:
\nRequires bachelor\u2019s degree in foods and nutrition, dietetics, or a related field OR the equivalent of 1-2 years\u2019 work experience<\/span> in the above mentioned areas
\nStrong PC and system navigation skills, specifically in a Windows-based environment
\nPrevious customer service or support and\/or basic technical experience required
\nExcellent verbal and written communication skills and interpersonal skills required
\n
\nKNOWLEDGE AND ABILITIES:<\/strong>
\nBasic knowledge of food and\/or nutrition-related information is a must
\nAble to multi-task in a fast-paced environment\/set priorities within time constraints
\nCourteous and professional phone manner, demeanor and attitude are essential
\nProven ability to meet deadlines, problem solve<\/span> and teach others Excellent organizational, and customer service skills<\/span>
\nMust be able to work independently as well as coordinate efforts with other team members on universal customer issues.<\/p>\n