If you have the desire to help people and are looking for a rewarding professional career, A major telecom leader in Nigeria needs your services.\u00a0 You will be trained to delight customers by providing the kind of personal attention and outstanding customer service they have come to expect.\u00a0 When a customer calls or emails for help with various issues you will be there and ready to assist them.<\/p>\n
Through comprehensive, on-site training you will learn the dynamic of the telecom industry.<\/p>\n
As a Customer Service Representative, you will:<\/strong> Each customer contact offers you a unique opportunity to reach your goals and make an impact on our client business.\u00a0 If your career goals are aimed at helping people, apply now<\/p>\n
\n*\u00a0\u00a0\u00a0\u00a0 Resolve customer inquiries,
\n*\u00a0\u00a0\u00a0\u00a0 Receive up to 120 inbound telephone calls per day in a call center environment
\n*\u00a0\u00a0\u00a0\u00a0 Work with the customer to ensure they are properly satisfied
\n*\u00a0\u00a0\u00a0\u00a0 Take calls and handle each request to ensure customers are satisfied on the first call
\n*\u00a0\u00a0\u00a0\u00a0 Sell additional products or services to the customer
\n*\u00a0\u00a0\u00a0\u00a0 Navigate our internal computer system to look up customer information and update their accounts
\n*\u00a0\u00a0\u00a0\u00a0 Do whatever it takes to delight our customers<\/p>\n