{"id":26010,"date":"2016-01-27T01:48:04","date_gmt":"2016-01-27T00:48:04","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=26010"},"modified":"2016-11-16T13:44:07","modified_gmt":"2016-11-16T12:44:07","slug":"mactay-group-graduate-call-center-agents-2016","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/mactay-group-graduate-call-center-agents-2016.html","title":{"rendered":"MacTay Group Graduate Call Center Agents 2016"},"content":{"rendered":"<p>The MacTay Group is a leading consulting company with its sole aim to nurture and improve growth in people and establishments by offering strategic and operations consulting services.<\/p>\n<p>We are recruiting to fill the position below:<br \/>\n<strong><br \/>\nJob Title: Call Center Agent<\/p>\n<p>Location:<\/strong> Lagos<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<ul>\n<li>Determines requirements by working with customers.<\/li>\n<li>Answers inquiries by clarifying desired information; researching, locating, and providing information.<\/li>\n<li>Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.<\/li>\n<li>Fulfills requests by clarifying desired information; completing transactions; forwarding requests.<\/li>\n<li>Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.<\/li>\n<li>Maintains call center database by entering information.<\/li>\n<li>Keeps equipment operational by following established procedures; reporting malfunctions.<\/li>\n<li>Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.<\/li>\n<\/ul>\n<p><strong>Application Closing Date<\/strong><br \/>\nNot Specified.<\/p>\n<p><strong>How to Apply<\/strong><br \/>\nInterested and qualified candidate should:<br \/>\n<a href=\"https:\/\/mactay.workable.com\/jobs\/179347\" target=\"_blank\"><strong>Click here to apply online<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The MacTay Group is a leading consulting company with its sole aim to nurture and improve growth in people and establishments by offering strategic and operations consulting services. We are&#8230;..<\/p>\n","protected":false},"author":1,"featured_media":20656,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[32],"tags":[2678],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MacTay Group Graduate Call Center Agents 2016 - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"The MacTay Group is a leading consulting company with its sole aim to nurture and improve growth in people and establishments by offering strategic and\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/mactay-group-graduate-call-center-agents-2016.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joblist Nigeria\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/mactay-group-graduate-call-center-agents-2016.html\",\"url\":\"https:\/\/joblistnigeria.com\/mactay-group-graduate-call-center-agents-2016.html\",\"name\":\"MacTay Group Graduate Call Center Agents 2016 - 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