{"id":27809,"date":"2016-06-07T12:47:11","date_gmt":"2016-06-07T11:47:11","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=27809"},"modified":"2016-06-07T12:47:11","modified_gmt":"2016-06-07T11:47:11","slug":"graduate-recruitment-at-an-internet-service-provider-company","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/graduate-recruitment-at-an-internet-service-provider-company.html","title":{"rendered":"Graduate Recruitment at an Internet Service Provider Company"},"content":{"rendered":"<p>Tizeti Network Limited is a growing NCC licensed Internet Service Provider operating in Lekki, Lagos and expanding coverage to Lagos and Ibadan. We offer commercial and residential Internet to estates, hotels and multi-tenant buildings.<\/p>\n<p>Tizeti Network Limited is recruiting to fill the vacant position below:<\/p>\n<p>&nbsp;<\/p>\n<p><b>Job Title: Technical Support Executive<br \/>\nLocation: <\/b>Lagos<b><br \/>\nJob Description<\/b><\/p>\n<ul>\n<li>Installing and configuring computer hardware operating systems and applications;<\/li>\n<li>Updating self-help documents so customers\/employees can try to fix problems themselves<\/li>\n<li>Visit customers once issues have been escalated from the service center<\/li>\n<li>Analyzing call logs so you can spot common trends and underlying problems then pass to NOC<\/li>\n<li>Talking clients through a series of actions, either face-to-face or over the telephone, to help resolve issues<\/li>\n<li>Rapidly establishing a good working relationship with customers<\/li>\n<li>Gather customer\u2019s information and determine the issue by evaluating and analyzing the symptoms;<\/li>\n<li>Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;<\/li>\n<li>Research required information using available resources;<\/li>\n<li>Follow standard processes and procedures;<\/li>\n<li>Offer alternative solutions where appropriate with the objective of retaining customers\u2019 and clients\u2019 business;<\/li>\n<li>Follow up and make scheduled call backs to customers where necessary;<\/li>\n<li>Troubleshooting and diagnosing, solving hardware or software faults<\/li>\n<li>Replacing parts as required<\/li>\n<li>Providing relevant reports;<\/li>\n<li>Supporting the roll-out of new applications and version control<\/li>\n<li>Setting up new users&#8217; accounts and profiles and dealing with password issues;<\/li>\n<li>Responding within agreed time limits to call-outs;<\/li>\n<li>Working continuously on a task until completion<\/li>\n<li>Prioritizing and managing many open cases at one time;<\/li>\n<\/ul>\n<p><b>Job Title: Digital Online Marketer<br \/>\nLocation:<\/b> Lagos<b><br \/>\nJob Description<\/b><\/p>\n<ul>\n<li>We are looking for an online marketing executive to develop, implement, track and optimize our digital marketing campaigns across all digital channels.<\/li>\n<\/ul>\n<p><b>Responsibilities<\/b><\/p>\n<ul>\n<li>Create new online sales growth strategies<\/li>\n<li>Design, build and maintain our social media presence<\/li>\n<li>Review, analyse and update the website, identifying areas for improvement and change relative to SEO which will improve positioning, increase brand awareness and generate leads.<\/li>\n<li>Plan and execute all web, SEO\/SEM, marketing database, email, social media and display advertising campaigns<\/li>\n<li>Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)<\/li>\n<li>Implementing Social Media, and rolling out an end to end social strategy<\/li>\n<li>Develop and implement online lead nurturing campaigns driven by high quality online content.<\/li>\n<li>Responsible for the social media channels and increase the brand<\/li>\n<\/ul>\n<p><b>Requirements<\/b><\/p>\n<ul>\n<li>B.Sc in Marketing or a related field<\/li>\n<li>Experience of delivering online marketing.<\/li>\n<li>Proven track record of delivering a significant increase in online traffic and leads.<\/li>\n<li>Strong understanding of establishing direct and online marketing techniques.<\/li>\n<li>Strong project management skills to keep all work on track.<\/li>\n<li>Ability to work well under pressure in a changing environment.<\/li>\n<li>Experience in Google Analytics, Search Console, Tag Manager.<\/li>\n<li>Will have demonstrated excellent analytical and synthesizing skills<\/li>\n<\/ul>\n<p><b>Job Title: Network Operating Center Engineer<br \/>\nLocation: <\/b>Lagos<b><br \/>\nJob Descriptions<\/b><\/p>\n<ul>\n<li>Manage and maintain Monitoring Systems (these report on the status and performance of the network, ISP services and facilities).<\/li>\n<li>Fault handling and escalation (identifying and responding to faults on the systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution).<\/li>\n<li>Provisioning (IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation, leased lines, customer backup and other customer network services).<\/li>\n<li>Server build and installs, application upgrades, network equipment build and installation. Maintaining hardware serial audits, writing custom monitoring plugins and configuring bespoke graphing.<\/li>\n<li>Facilities maintenance (monitoring and management of air-conditioning, UPS, generators, power usage, running health and safety and housekeeping checks at POPs).<\/li>\n<li>Facilities provisioning (installing racks, setting up power, installing Ethernet, fibre and console cabling, remote power and KVM).<\/li>\n<li>Maintenance of technical documentation (for NOC) of processes and procedures used throughout normal operations.<\/li>\n<li>Development of knowledge and skills in network and system administration, particularly with regard to architecture and platforms.<\/li>\n<li>Participate in a 24&#215;7 call-out rota<\/li>\n<\/ul>\n<p><b>Skills and Qualifications<\/b><\/p>\n<ul>\n<li>Computer Science or Electrical Engineering. Minimum 2 years work experience.<\/li>\n<li>Participate in a 24&#215;7 call out router<\/li>\n<li>Logical thinker<\/li>\n<li>Good analytical and problem solving skills<\/li>\n<li>Good interpersonal and customer care skills<\/li>\n<\/ul>\n<p><b><br \/>\nHow to Apply<\/b><br \/>\nInterested and qualified candidates should send their application letter and CV&#8217;s to: <b>career@tizeti.com<\/b><\/p>\n<p><b><\/b><b>Application Deadline\u00a0 <\/b>18th June, 2016.<b> <\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tizeti Network Limited is a growing NCC licensed Internet Service Provider operating in Lekki, Lagos and expanding coverage to Lagos and Ibadan. We offer commercial and residential Internet to estates,&#8230;..<\/p>\n","protected":false},"author":10155,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[32],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Graduate Recruitment at an Internet Service Provider Company - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Tizeti Network Limited is a growing NCC licensed Internet Service Provider operating in Lekki, Lagos and expanding coverage to Lagos and Ibadan. 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