{"id":28300,"date":"2016-06-17T12:46:08","date_gmt":"2016-06-17T11:46:08","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=28300"},"modified":"2016-06-17T12:46:08","modified_gmt":"2016-06-17T11:46:08","slug":"customer-service-officer-job-in-lagos-at-pruvia-integrated-limited","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/customer-service-officer-job-in-lagos-at-pruvia-integrated-limited.html","title":{"rendered":"Customer Service Officer Job in Lagos at Pruvia Integrated Limited"},"content":{"rendered":"<p>Pruvia Integrated Limited &#8211; A trade\/services company, is currently seeking to employ suitably qualified candidates to fill the position below:<\/p>\n<p><strong>Job Title: Customer Service Officer<br \/>\nLocation:<\/strong> Lagos<strong><br \/>\nJob Description<\/strong><\/p>\n<ul>\n<li>We are looking for a customer-oriented service representative to act as a liaison, provide product\/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.<\/li>\n<li>Meet personal\/team sales targets and call handling quotas<\/li>\n<li>Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution<\/li>\n<li>Keep records of customer interactions, process customer accounts and file documents<\/li>\n<li>Follow communication procedures, guidelines and policies<\/li>\n<li>Take the extra mile to engage customers<\/li>\n<li>The target is to ensure excellent service standards and maintain high customer satisfaction.<\/li>\n<li>The target is to ensure excellent service standards and maintain high customer satisfaction<\/li>\n<li>Effectively manage large amounts of incoming calls<\/li>\n<li>Generate sales leads.<\/li>\n<li>Identify and assess customers\u2019 needs to achieve satisfaction.<\/li>\n<li>Build sustainable relationships of trust through open and interactive communication<\/li>\n<li>Provide accurate, valid and complete information by using the right methods\/tools<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>Proven customer support experience<\/li>\n<li>Track record of over-achieving quota<\/li>\n<li>Strong phone contact handling skills and active listening<\/li>\n<li>Familiarity with CRM systems and practices<\/li>\n<li>Familiarity with CRM systems and practices<\/li>\n<li>Customer orientation and ability to adapt\/respond to different types of characters<\/li>\n<li>Excellent communication and presentation skills<\/li>\n<li>Ability to multi-task, prioritize, and manage time effectively<\/li>\n<li>Must be fluent with computer applications<\/li>\n<li>BSc\/HND in any discipline<\/li>\n<li>Female Preferably<\/li>\n<li>Applicants should be resident in Lagos Mainland<\/li>\n<li>Customer orientation and ability to adapt\/respond to different types of characters<\/li>\n<li>Excellent communication and presentation skills<\/li>\n<li>Ability to multi-task, prioritise, and manage time effectively<\/li>\n<li>Proven customer support experience<\/li>\n<li>Track record of over-achieving quota<\/li>\n<li>Strong phone contact handling skills and active listening<\/li>\n<\/ul>\n<p><strong><br \/>\nHow to Apply<\/strong><br \/>\nInterested candidates should send their CV&#8217;s\/Resume to: <strong>careers@pruviaintegrated.com<\/strong> with their valid addresses and contact numbers included. The subject of your application should the job Title<\/p>\n<p><strong>Application Deadline\u00a0 <\/strong>23rd June, 2016.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pruvia Integrated Limited &#8211; A trade\/services company, is currently seeking to employ suitably qualified candidates to fill the position below: Job Title: Customer Service Officer Location: Lagos Job Description We&#8230;..<\/p>\n","protected":false},"author":10155,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - 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