{"id":2871,"date":"2010-02-01T13:06:47","date_gmt":"2010-02-01T12:06:47","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=2871"},"modified":"2014-01-25T20:36:49","modified_gmt":"2014-01-25T19:36:49","slug":"standard-chartered-bank-teller-manager","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/standard-chartered-bank-teller-manager.html","title":{"rendered":"Standard Chartered Bank Vacancies: Teller Manager"},"content":{"rendered":"
Standard Chartered Bank<\/strong> is one of the leading banks in Nigeria today, The bank\u00a0is recruiting for a Teller Services Manager<\/strong>.<\/p>\n Teller Services Manager<\/p>\n Job Description<\/strong><\/p>\n -Delivering quality service to customers via efficient and accurate processing while projecting a professional and warm image in all interpersonal dealings. Key Roles & Responsibilities<\/strong><\/p>\n -Observations of queue time and length and taking action as needed to capacities serving counters and\/or managing customer traffic. Qualifications & Skills<\/strong><\/p>\n -B.Sc University Degree (2:2 Minimum)
\n-Ensuring that there is water tight cash controls in place at all times.
\n-Ensuring that Branch System Uptime is maintained and system admin functions.
\n<\/strong><\/p>\n
\n-Ensure that branch premises and banking hall are maintained to the specific standard.
\n-Manage or recommend workflow changes for greater efficiency.
\n-Resolving investigations and enquiries initiated by customer enquiry to the specified standard.
\n-ATM custodian
\n-Ensure ATM account is reconciled and outstanding items fully explained
\n-Key custodianship responsibilities
\n-Management of vault cash holding
\n-Dual vault custodianship
\n-Process all outward clearing cheques and ensure the clearing account is reconciled and zerorised daily.
\n-Payments are made in accordance with customer mandates and call back for qualifying transactions.
\n-Safe custody of outward clearing cheques
\n-Maintaining proper records of outward\/inward returned cheques
\n-Prepare outward caution notices and ensure proper record of inward caution notices
\n-Validation of teller transactions
\n-Ensure branch system link is up and running at all times
\n-Ensure all systems updates are carried out in due time.
\n-Effective back up to Branch Operations Manager<\/p>\n
\n-Good Aptitude
\n-Good analytical skills
\n-Good communication and interpersonal skills
\n-In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an excemption has been granted, a certificate will also be required.<\/p>\n