{"id":32754,"date":"2016-10-25T13:30:15","date_gmt":"2016-10-25T12:30:15","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=32754"},"modified":"2016-10-25T13:30:15","modified_gmt":"2016-10-25T12:30:15","slug":"job-opening-prananet-technology-limited","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/job-opening-prananet-technology-limited.html","title":{"rendered":"Job Opening at PRANANET Technology Limited"},"content":{"rendered":"<p><strong>PRANANET technology<\/strong> is a software development company creating engaging,creative and innovative technology. PRANANET technology provides software solutions to corporate organisation, Government institution and also the private sector.<\/p>\n<p>We develop commercial software products for the executives, school, individuals and also the mobile market at large.<\/p>\n<p><strong>Job Title:<\/strong> Client Service Officer<br \/>\n<strong>Location:<\/strong>\u00a0Lagos<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<ul>\n<li>Effectively manage large amounts of incoming calls<\/li>\n<li>Responds to customer inquiries regarding orders, billing inquiries and technical problem notifications<\/li>\n<li>Generate sales leads<\/li>\n<li>Identify and assess customers\u2019 needs to achieve satisfaction<\/li>\n<li>Build sustainable relationships of trust through open and interactive communication<\/li>\n<li>Provide accurate, valid and complete information by using the right methods\/tools<\/li>\n<li>Meet personal\/team sales targets and call handling quotas<\/li>\n<li>Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution<\/li>\n<li>Also reviews requests, contacts customers to clarify request, ensuring all necessary information is included and may route requests to the appropriate department<\/li>\n<li>Keep records of customer interactions, process customer accounts and file documents<\/li>\n<li>Follow communication procedures, guidelines and policies<\/li>\n<li>Take the extra mile to engage customers<\/li>\n<\/ul>\n<p><strong>Skills Required<\/strong><\/p>\n<ul>\n<li>Customer service<\/li>\n<li>Account management<\/li>\n<li>Time management<\/li>\n<li>Query resloution<\/li>\n<li>Strong interpersonal skills<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Application Deadline\u00a0<\/strong><br \/>\n4th November,2016<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Method of Application<\/strong><br \/>\nInterested and qualified candidates should click below to apply online<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRANANET technology is a software development company creating engaging,creative and innovative technology. PRANANET technology provides software solutions to corporate organisation, Government institution and also the private sector. We develop commercial&#8230;..<\/p>\n","protected":false},"author":10160,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[46],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Job Opening at PRANANET Technology Limited - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"PRANANET technology is a software development company creating engaging,creative and innovative technology. 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