{"id":36366,"date":"2017-03-10T10:14:16","date_gmt":"2017-03-10T09:14:16","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=36366"},"modified":"2017-03-10T10:14:16","modified_gmt":"2017-03-10T09:14:16","slug":"enil-tnorf-eagle-customer-service-personnel-recruitment","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/enil-tnorf-eagle-customer-service-personnel-recruitment.html","title":{"rendered":"Enil Tnorf Eagle &#8211; Customer Service Personnel Recruitment"},"content":{"rendered":"<p>Enil Tnorf Eagle &#8211; We\u2019re an integrated Print Deployment Agency whose roots lie in creative and brand development. Almost a decade of having close-up conversations with our clients\u2019 target audiences has given us hugely valuable insight into the way people wish to interact with brands-not only face-to- face but across a range of channels.<\/p>\n<p>We are recruiting to fill the position below:<\/p>\n<p><strong>Job Title: Customer Service Personnel<\/strong><b><br \/>\nLocation:<\/b> Lagos<br \/>\n<b><\/b><\/p>\n<p><b>Main Job Tasks and Responsibilities<\/b><\/p>\n<ul>\n<li>Deal directly with customers either by telephone, electronically or face to face<\/li>\n<li>Respond promptly to customer inquiries<\/li>\n<li>Handle and resolve customer complaints<\/li>\n<li>Obtain and evaluate all relevant information to handle product and service inquiries<\/li>\n<li>Provide pricing and delivery information<\/li>\n<li>Manage customers&#8217; accounts<\/li>\n<li>Keep records of customer interactions and transactions<\/li>\n<li>Record details of inquiries, comments and complaints<\/li>\n<li>Record details of actions taken<\/li>\n<li>Prepare and distribute customer activity reports<\/li>\n<li>Maintain customer databases<\/li>\n<li>Manage administration<\/li>\n<li>Communicate and coordinate with internal departments<\/li>\n<li>Follow up on customer interactions<\/li>\n<li>Provide feedback on the efficiency of the customer service process<\/li>\n<li>Perform customer verifications<\/li>\n<li>Set up new customer accounts<\/li>\n<li>Process orders, forms, applications and requests<\/li>\n<li>Organize workflow to meet customer timeframes<\/li>\n<li>Direct requests and unresolved issues to the designated resource<\/li>\n<\/ul>\n<p><b>How to Apply<\/b><br \/>\nInterested and qualified candidates should send their CV&#8217;s to: <b>info@eniltnorfeagle.com<\/b><\/p>\n<p><b>Application Deadline: <\/b>31st March, 2017.<b> <\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enil Tnorf Eagle &#8211; We\u2019re an integrated Print Deployment Agency whose roots lie in creative and brand development. Almost a decade of having close-up conversations with our clients\u2019 target audiences&#8230;..<\/p>\n","protected":false},"author":10155,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[1],"tags":[2621],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Enil Tnorf Eagle - Customer Service Personnel Recruitment - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Enil Tnorf Eagle - We\u2019re an integrated Print Deployment Agency whose roots lie in creative and brand development. 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