Click here to apply for this Position<\/b><\/a><\/p>\nJob Title: Regional Manager – <\/strong>SIPML (NE\/NW)<\/strong>
\nJob ID: <\/b>22384
\nLocation<\/b>: Kaduna
\nJob Sector: <\/b>Financial Services
\nJob Purpose<\/b><\/p>\n\n- The Regional Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML\u2019s market share in RSA Holders and Assets Under Management<\/li>\n
- Responsible for co-ordinating the activities of the relationship managers in the region by ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related\/incidental matters.<\/li>\n<\/ul>\n
Key Responsibilities\/Accountabilities<\/b>
\nAchieve Regional Business Targets : <\/b><\/p>\n\n- Achieve and surpass assigned monthly regional RSA pin target<\/li>\n
- Achieve and surpass assigned monthly\/yearly regional contribution target<\/li>\n
- Achieve and surpass assigned regional new employers targets<\/li>\n
- Grow SIPML\u2019s wallet share of employer\u2019s business by generating and creating more contributing RSA pins.<\/li>\n
- Provide advice to employers, on potential Pension\/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.<\/li>\n
- Identify, initiate and convert leads for SIPML.<\/li>\n
- Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.<\/li>\n
- Effectively communicate and follow through, with client requests to back office \/support units<\/li>\n
- Maintain and update comprehensive employers\u2019 database.<\/li>\n
- Ensure Employers have updated contribution schedules.<\/li>\n
- Collect schedules from Employer for upload to clients\u2019 accounts.<\/li>\n
- Increase number of funded and contributing RSA Pins in the department.<\/li>\n
- Ensure not more than 5% customer attrition from assigned institutions\u00a0 during the transfer window<\/li>\n
- Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.<\/li>\n
- Make physical \/ telephone calls \/ e-mails to clients for customer interactions<\/li>\n
- Organize and facilitate Interactive sessions and Rotating Desks\/PoW with clients and prospective clients.<\/li>\n
- Proffer possible strategies\/ways to improve sales and relating to customers.<\/li>\n
- Increase number of funded and contributing RSA Pins in the department.<\/li>\n
- Ensure that SIPML\u2019s customers are retained at transfer window<\/li>\n
- Drive the voluntary contributions across the employees of assigned institutions<\/li>\n
- Ensure that clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related\/incidental matters<\/li>\n<\/ul>\n
Manage the Relationship Management Team : <\/b><\/p>\n\n- Lead the RMs to follow up with employers on monthly pension contribution as at when due.<\/li>\n
- Lead the RMs to collect and correct email mandates for employees in assigned institutions<\/li>\n
- Co-ordinate the activities of the CFI agents assigned for the Know Your Customer initiative<\/li>\n
- Effectively lead & grow respective relationship managers to be self-led<\/li>\n
- Ensure Business initiative are followed though within the prescribed guideline<\/li>\n
- Lead the RMs to organize CFI capture with Organizations periodically by the regulator.<\/li>\n
- Proffer possible strategies\/ways to improve sales and relating to customers.<\/li>\n
- Ensure RM\u2019s are being mentored, coached and build Self-Led capabilities<\/li>\n<\/ul>\n
Manage Region\u2019s Compliance and ensure risk appetite within minimum level:<\/b><\/p>\n\n- Follow up with employers on monthly pension contribution as at when due.<\/li>\n
- Lead the RMs to collect and correct email mandates for employees in assigned institutions<\/li>\n
- Ensure KYC of employers<\/li>\n
- Co-ordinate the activities of the CFI agents assigned for the Know Your Customer initiative<\/li>\n
- Ensure Business initiative are followed though within the prescribed regulatory guidelines<\/li>\n
- Manage and Ensure compliance by employers in remittances and other regulatory requirements<\/li>\n
- Lead the RMs to organize CFI capture with Organizations periodically by the regulator.<\/li>\n
- Ensure Education of employers in line with PenCom\u2019s regulations<\/li>\n
- Ensure compliance with all tenant of the PRA 2014 as it relates to managing relationships<\/li>\n<\/ul>\n
Preferred Qualification and Experience<\/b><\/p>\n\n- Type of qualification: First Degree<\/li>\n
- Field of study: General Social Science<\/li>\n
- Job Function: Wealth Management<\/li>\n
- Job Family: Regional Manager<\/li>\n
- Years: 5-7 Years<\/li>\n
- Experience Description: Minimum of 5 years\u2019 experience with exposure in sales relationship management & leadership position<\/li>\n<\/ul>\n
Knowledge\/Technical Skills\/Expertise<\/b>
\nCompetency Label: Effective Business Communication: <\/b><\/p>\n\n- Competency Description:The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..<\/li>\n
- Proficiency Level: PROFICIENT – Clear knowledge and application of the concept<\/li>\n<\/ul>\n
Competency Label: Presentation Skills: <\/b><\/p>\n\n- Competency Description:The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.<\/li>\n
- Proficiency Level: PROFICIENT – Clear knowledge and application of the concept<\/li>\n<\/ul>\n
Competency Label: Compliance-Know-Your-Customer: <\/b><\/p>\n\n- Competency Description:Knowledge and practical application of the requirements for KYC Compliance including the determination of beneficial ownership in complex client corporate structures.<\/li>\n
- Proficiency Level: PROFICIENT – Clear knowledge and application of the concept<\/li>\n<\/ul>\n
Competency Label: Brand Management: <\/b><\/p>\n\n- Competency Description: The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.<\/li>\n
- Proficiency Level: PROFICIENT – Clear knowledge and application of the concept<\/li>\n<\/ul>\n
Competency Label: Customer Understanding: <\/b><\/p>\n\n- Competency Description: The ability to analyse customer needs by engaging with them, analyzing their business objectives and their financial position.<\/li>\n
- Proficiency Level: PROFICIENT – Clear knowledge and application of the concept<\/li>\n<\/ul>\n
Competency Label: Applications: Microsoft Office Suite: <\/b><\/p>\n