{"id":38896,"date":"2017-06-28T14:36:08","date_gmt":"2017-06-28T13:36:08","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=38896"},"modified":"2017-06-28T14:36:08","modified_gmt":"2017-06-28T13:36:08","slug":"rhoda-michaels-institute-positions-available","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/rhoda-michaels-institute-positions-available.html","title":{"rendered":"Rhoda Michaels Institute Positions Available"},"content":{"rendered":"<p>Rhoda Michaels Institute \u2013 We teach prospective fashion designers to channel intuition, imagination and craft towards creativity and profitability. We are a unique institution with vast experience in the inner workings of the fashion industry with respect to the Nigerian fashion industry. Our students are taught objectivity and value as a focal point.We are recruiting to fill the vacant position below:<\/p>\n<p><strong>Job Title:\u00a0Customer Service Officer<\/strong><br \/>\n<strong>Location:\u00a0<\/strong>Lagos<br \/>\n<strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Deliver prompt and professional solutions for customer inquires via phone, email, on-line chat and one-one communication etc.<\/li>\n<li>Direct or route customer calls to appropriate personnel for assistance.<\/li>\n<li>Work with customer service manager to ensure proper customer service is being delivered.<\/li>\n<li>Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.<\/li>\n<li>Handle dissatisfied customers in a polite and professional fashion.<\/li>\n<li>Track and follow-up all customer requests in a timely manner.<\/li>\n<li>Must effectively manage different communication channels:resolve customer complaints via all available phone, email.<\/li>\n<\/ul>\n<p><strong>Knowledge and Skills<\/strong><\/p>\n<ul>\n<li>Minimum SSCE\/NCE\/OND required in any field.<\/li>\n<li>Effective communication and interpersonal skills (both written and verbal)<\/li>\n<li>Self-motivated and able to work independently and in team environments<\/li>\n<li>Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook<\/li>\n<li>Ability to multi-task and manage several projects simultaneously<\/li>\n<li>Exceptional customer service and follow up skills.<\/li>\n<li>Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level<\/li>\n<\/ul>\n<p><strong>How to Apply<\/strong><br \/>\nInterested and qualified candidates should send their CV\u2019s to:\u00a0<a href=\"mailto:yetunde.macaulay@rmfashionschool.com\" target=\"_blank\" rel=\"noopener\"><strong>yetunde.macaulay@rmfashionschool.com<\/strong><\/a><\/p>\n<p><strong>Application Deadline\u00a0\u00a0<\/strong>12th July, 2017.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rhoda Michaels Institute \u2013 We teach prospective fashion designers to channel intuition, imagination and craft towards creativity and profitability. We are a unique institution with vast experience in the inner&#8230;..<\/p>\n","protected":false},"author":10164,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[1],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Rhoda Michaels Institute Positions Available - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Rhoda Michaels Institute \u2013 We teach prospective fashion designers to channel intuition, imagination and craft towards creativity and profitability. 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