{"id":38991,"date":"2017-06-30T10:54:14","date_gmt":"2017-06-30T09:54:14","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=38991"},"modified":"2017-06-30T10:54:14","modified_gmt":"2017-06-30T09:54:14","slug":"ongoing-recruitment-financial-technology-company","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/ongoing-recruitment-financial-technology-company.html","title":{"rendered":"Ongoing Recruitment At A Financial Technology Company"},"content":{"rendered":"<p>BP Recruits Consulting \u2013 Our client, who operates in the Financial Technology Industry Internationally, is looking for a qualified candidate to fill the position below:<\/p>\n<p><strong>Job Title:\u00a0Customer Care Representative<br \/>\nLocation:<\/strong>\u00a0Abuja<br \/>\n<strong>Job Brief<\/strong><\/p>\n<ul>\n<li>A customer service representative, or CSR, will act as a liaison, provide product\/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.<\/li>\n<li>The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.<\/li>\n<\/ul>\n<p><strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Manage large amounts of incoming calls<\/li>\n<li>Generate sales lead<\/li>\n<li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents<\/li>\n<li>Follow communication procedures, guidelines and policies<\/li>\n<li>Take the extra mile to engage customers<\/li>\n<li>Identify and assess customers\u2019 needs to achieve satisfaction<\/li>\n<li>Build sustainable relationships and trust with customer accounts through open and interactive communication<\/li>\n<li>Provide accurate, valid and complete information by using the right methods\/tools<\/li>\n<\/ul>\n<p><strong>Qualification and Experience<\/strong><\/p>\n<ul>\n<li>B.Sc Degree in Marketing, Business Administration, Computer Science or any related field<\/li>\n<li>Minimum of 2 years Customer service working experience<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>Proven customer support experience or experience as a client service representative<\/li>\n<li>Track record of over-achieving quota<\/li>\n<li>Customer orientation and ability to adapt\/respond to different types of characters<\/li>\n<li>Excellent communication and presentation skills<\/li>\n<li>Ability to multi-task, prioritize, and manage time effectively.<\/li>\n<li>Strong phone contact handling skills and active listening<\/li>\n<li>Familiarity with CRM systems and practices<\/li>\n<\/ul>\n<p><strong>How to Apply<\/strong><br \/>\nInterested and qualified candidates should forward their Curriculum Vitae and cover letter to:\u00a0<a href=\"mailto:bprecruits85@gmail.com\" target=\"_blank\" rel=\"noopener\"><strong>bprecruits85@gmail.com<\/strong><\/a>\u00a0with position and name as the subject of their email.<\/p>\n<p><strong>Application Deadline\u00a0\u00a0<\/strong>12th July, 2017.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BP Recruits Consulting \u2013 Our client, who operates in the Financial Technology Industry Internationally, is looking for a qualified candidate to fill the position below: Job Title:\u00a0Customer Care Representative Location:\u00a0Abuja&#8230;..<\/p>\n","protected":false},"author":10164,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - 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