Job Position – \u00a0Customer Relations Officer – Graduate Trainee<\/p>\n
COMPANY NAME – GLOBAL TRUST SAVINGS AND LOANS<\/p>\n
<\/p>\n
JOB DESCRIPTION<\/strong><\/p>\n
\n
Interact with the company\u2019s customers to provide them with information to address inquiries regarding products and services.<\/li>\n
Deal with and help resolve any customer complaints.<\/li>\n
To attend to all customers\u2019 enquiries and sell competitive products.<\/li>\n
To offer sales advice on products to customers.<\/li>\n
Build and maintain effective customer relationship.<\/li>\n
To strategically engage in active selling of products and close sales opportunities.<\/li>\n
Support and provide superior service to customers via phones, e-mails and faxes as a receiver and caller.<\/li>\n<\/ul>\n
JOB REQUIREMENT<\/b><\/p>\n
\n
BSc OR HND with a minimum of 2.2.<\/li>\n
Candidate should be very articulate,\u00a0 have knowledge of power point and or excel, well organised, have marketing skills and or experience.<\/li>\n
Experience in customer relationship service or qualification in APCON, CRM, ISSN, CCSP would be an added advantage.<\/li>\n
It is very important that the candidate must be familiar with Lagos and its environs.<\/b><\/li>\n<\/ul>\n