{"id":4501,"date":"2010-05-28T17:34:05","date_gmt":"2010-05-28T16:34:05","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=4501"},"modified":"2016-11-22T13:26:13","modified_gmt":"2016-11-22T12:26:13","slug":"mobitel-nigeria-vacancies-shop-manager","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/mobitel-nigeria-vacancies-shop-manager.html","title":{"rendered":"Mobitel Nigeria Vacancies: Shop Manager"},"content":{"rendered":"

Mobitel<\/strong> provided both wireline and Wireless Local Loop (WLL) solution and was considered a pioneer in the Nigerian market. Mobitel Nigeria recruits Shop Manager –\u00a0Reference Code: CSM003<\/span><\/strong><\/p>\n

Job Scope<\/strong><\/p>\n

Responsible for Shop Administration, ensure Customer Satisfaction and quick Customers complaints resolution. Also responsible for developing programs for managing Mobitel-Customer interaction to ensure excellent customer service delivery.<\/p>\n

Responsibilities:<\/strong><\/p>\n

    \n
  1. Ensure stock availability, daily stock and sales(money) reconciliation, stock replenishments in the Shop at all times.<\/li>\n
  2. Ensure that financial, daily records of sales and stock transactions are properly carried out, documented and kept.<\/li>\n
  3. Supervises, coordinates and provides necessary assistance to all Shop staff, Executives, Customer Care Executives and other support personnel in the Shop to ensure excellent Customer service delivery.<\/li>\n
  4. To regularly and report on market (own) and competitors activities. To provide relevant reports and information.<\/li>\n
  5. Prepares daily, weekly, monthly and quarterly stock and sales reports. Ensure that all assets are well protected and utilized judiciously.<\/li>\n
  6. To develop strong customers base for effective sales achievement and maintain a strong CRM(Customer Relation Manual)with a view to build a good relationship with the customers)<\/li>\n
  7. To implement local marketing programs to agreed budgets and timescales and integrate personal marketing activities as approved by Management.<\/li>\n
  8. To recommend localized marketing programs that can enhance revenue generation and customer retention.<\/li>\n<\/ol>\n

    Requirements:<\/strong><\/p>\n

      \n
    1. Relevant first degree with minimum 2nd class lower\/HND.<\/li>\n
    2. Minimum of 3 years relevant Customer relations\/ Care experience, in Telecoms\/IT\/FMCG.<\/li>\n
    3. Candidate must demonstrate sufficient ability to grasp technical product and service details.<\/li>\n
    4. Excellent organizational skills, Neat and articulate, Confident, Self motivated and team player; Good knowledge of MS office applications, Excellent communication skills and ability to work under pressure.<\/li>\n<\/ol>\n

      Click here to apply online<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

      Mobitel provided both wireline and Wireless Local Loop (WLL) solution and was considered a pioneer in the Nigerian market. Mobitel Nigeria recruits Shop Manager –\u00a0Reference Code: CSM003 Job Scope Responsible…..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[37],"tags":[562,323],"jetpack_publicize_connections":[],"yoast_head":"\nMobitel Nigeria Vacancies: Shop Manager - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Mobitel provided both wireline and Wireless Local Loop (WLL) solution and was considered a pioneer in the Nigerian market. 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