{"id":45404,"date":"2017-11-28T09:02:42","date_gmt":"2017-11-28T08:02:42","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=45404"},"modified":"2017-11-28T10:29:34","modified_gmt":"2017-11-28T09:29:34","slug":"bolton-white-hotels-apartments-new-vacancies-3-positions","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/bolton-white-hotels-apartments-new-vacancies-3-positions.html","title":{"rendered":"Bolton White Hotels &amp; Apartments New Vacancies [3 Positions]"},"content":{"rendered":"<p>Bolton White Hotels &amp; Apartments is a leading firm in the hospitality industry. We are dedicated to ensuring the comfort of our guests. Our luxury accommodation in the heart of Garki and Wuse zone 7 in Abuja offers unparalleled guest services. Bolton White Hotels &amp; Apartments is superbly placed to cater for guest service requirements; ensuring guest stay is both pleasant &amp; unforgettable, we combine the experience of our team which represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success.<\/p>\n<p>We are recruiting to fill the position below:<\/p>\n<p><strong>Job Title:\u00a0Guest Relation Officer<br \/>\nLocation:<\/strong>\u00a0Abuja<br \/>\n<strong>Duties and Responsibilities<\/strong><\/p>\n<ul>\n<li>Meet and greet guests upon their arrival at the hotel<\/li>\n<li>Interact with guests and provide a welcoming atmosphere<\/li>\n<li>Coordinate and supervise activities for guests<\/li>\n<li>Attend to guests\u2019 queries, needs and other special requests<\/li>\n<li>Listen to complaints put forward by guests, resolve stressful situations and provide solutions to problems<\/li>\n<li>Promote the facilities and services offered by the hotel<\/li>\n<li>Cooperate and coordinate with the other hotel departments to provide an efficient service<\/li>\n<li>Provide general information and directions<\/li>\n<li>Advise and assist guests on leisure activities, places to visit and travel arrangements<\/li>\n<li>Be especially attentive to repeat guests and other VIP guests<\/li>\n<li>Bid farewell to guests at the end of their stay<\/li>\n<\/ul>\n<p><strong>Required Skills<\/strong><\/p>\n<ul>\n<li>An outgoing and cheerful personality<\/li>\n<li>A diplomatic and polite manner<\/li>\n<li>Guest service skills<\/li>\n<li>Communication and listening skills<\/li>\n<li>Organisational and time management skills<\/li>\n<li>Decision-making, negotiation and problem solving skills<\/li>\n<li>A smart and well groomed appearance (I have to look really smart at all times!)<\/li>\n<li>The ability to deal with difficult situations and sensitive issues<\/li>\n<li>The ability to multi-task and work under pressure<\/li>\n<li>The ability to keep confidentiality and privacy<\/li>\n<li>Fluency in English and ideally knowledge of a foreign language<\/li>\n<li>Telephone manners<\/li>\n<li>Computer literacy<\/li>\n<\/ul>\n<p>Other Requirements:<\/p>\n<ul>\n<li>General knowledge of various topics such as the arts, cuisine, history, geography and culture<\/li>\n<li>The ability to absorb information quickly and keep myself updated daily on the latest news, events and so on<\/li>\n<li>The ability to communicate with people from all walks of life and of different nationalities<\/li>\n<li>Fluency in other indigenous or foreign languages will be an added advantage<\/li>\n<\/ul>\n<p>Educational Qualification:<\/p>\n<ul>\n<li>Minimum of Higher National Diploma in Hospitality Management or other relevant course.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Job Title:\u00a0Sales &amp; Marketing Executive<br \/>\nLocation:<\/strong>\u00a0Abuja<br \/>\nReport To: Principal Sales &amp; Marketing Manager<br \/>\nDepartment: Sales &amp; Marketing<br \/>\n<strong>Job Description<\/strong><\/p>\n<ul>\n<li>Developing and implementing creative marketing strategies that will make an impact, support the Hotel and drive sales<\/li>\n<\/ul>\n<p><strong>Duties &amp; Responsibilities<\/strong><\/p>\n<ul>\n<li>Promote the corporate imagine of the Hotel<\/li>\n<li>To liaise and building relationships profitable business relationship. Externally, this could be with guest, corporate bodies, Government agencies and departments. Internally this could mean different related and supporting departments.<\/li>\n<li>To contribute to the strategic planning of an annual or long term marketing plan to drive forward agreed company objectives.<\/li>\n<li>To maintain, build and update clientele databases<\/li>\n<li>To organize and attend events and exhibitions for the purpose of building potential clientele base<\/li>\n<li>Managing of events<\/li>\n<li>To carry out market research and customer surveys to assess demand, brand positioning and awareness<\/li>\n<li>To evaluate marketing campaigns<\/li>\n<li>To carry out sales and following up on guest feedback and experience<\/li>\n<li>To monitor competitor activity<\/li>\n<li>To support the marketing manager, and other colleagues<\/li>\n<li>To budget manage and indentify advertising opportunities<\/li>\n<li>To building and maintaining profitable clientele<\/li>\n<li>To write and distributing business proposals to potential clients<\/li>\n<li>To manage the production of marketing materials, including leaflets, posters and flyers. This can involve writing and proofreading copy, and liaising with designers and printers;<\/li>\n<li>To arrange for the effective distribution of marketing materials<\/li>\n<\/ul>\n<p>Be able to demonstrate:<\/p>\n<ul>\n<li>Sales and marketing abilities<\/li>\n<li>Strong verbal and written communication skills<\/li>\n<li>Good levels of numeracy<\/li>\n<li>Experience of Microsoft Word and Excel<\/li>\n<li>Good personality and charming is important to represent on behalf of hotel management<\/li>\n<li>A clear understanding of the brand you are to work on<\/li>\n<li>Proven marketing, sales and promotions experience in hospitality industry will be an added advantage<\/li>\n<li>An understanding of online marketing<\/li>\n<li>Excellent communication skills<\/li>\n<li>Excellent bargaining and negotiation skills<\/li>\n<li>Good knowledge of hospitality industry product and services<\/li>\n<li>Excellent organizational and prioritization skills<\/li>\n<li>High levels of creativity<\/li>\n<\/ul>\n<p><strong>Educational Qualification<\/strong><\/p>\n<ul>\n<li>A minimum of HND in Sales and Marketing or any relevant field<\/li>\n<li>At least four years working experience in similar position<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Job Title:\u00a0Laundry Head<br \/>\nLocation:<\/strong>\u00a0Abuja<br \/>\nDepartment: Housekeeping<br \/>\nReport To: Executive Housekeeper<strong><br \/>\nJob Objective<\/strong><\/p>\n<ul>\n<li>Additionally responsible for managing overall daily operations in the laundry<\/li>\n<li>Ensure extreme cleanliness of all hotel linen and customer clothing supplied for cleaning<\/li>\n<\/ul>\n<p><strong>Job Responsibilities<\/strong><\/p>\n<ul>\n<li>Manage overall daily operations of the Laundry<\/li>\n<li>Assists in determining product requirements necessary to meet the Laundry Department\u2019s needs<\/li>\n<li>Recommends equipment, linen and chemical purchasing needs to section Head in budget preparation<\/li>\n<li>Ensures proper segmentation and separation of department linen<\/li>\n<li>Ensure laundry supplies are ordered and controlled in line with Business and Events<\/li>\n<li>Ensure proper loading and unloading of dryers, and also setting proper temperature for different items that require cleaning<\/li>\n<li>Schedules preventative maintenance of laundry equipment and co-ordinate with the engineering department for any maintenance issues<\/li>\n<li>Assists in standardizing the method in which laundry tasks will be performed.<\/li>\n<li>Responsible for proper running of equipment and proper amounts of chemicals usage<\/li>\n<li>Receive records and oversee sorting of clean linen from laundry and ensure proper arrangement on the shelves and racks<\/li>\n<li>Assigns schedules and duties to laundry staff as per business needs<\/li>\n<li>Makes recommendations to the Executive Housekeeper<\/li>\n<li>Manage customer service issues quickly and effectively<\/li>\n<li>Responsible for maintaining cleanliness of the linen area<\/li>\n<li>Ensure that linen and clothing are properly stored and recorded<\/li>\n<li>Keep and update the Laundry productivity report on a daily basis<\/li>\n<\/ul>\n<p><strong>Qualities and Skills Required<\/strong><\/p>\n<ul>\n<li>Marketing skills<\/li>\n<li>Physical mobility and stamina<\/li>\n<li>Detail-oriented and Professional<\/li>\n<\/ul>\n<p>Educational Requirements:<\/p>\n<ul>\n<li>Minimum of OND, Intermediate or Equivalent or Diploma or vocational training in Hospitality.<\/li>\n<li>Computer literacy in using MS office along with experience in using Hotel Management systems<\/li>\n<li>Four years of experience in Laundry operations in full service hotels or other large scale laundry service operations.<\/li>\n<\/ul>\n<p><strong>How to Apply<\/strong><br \/>\nInterested and qualified candidates should send their Application Letter and Resume\/CV\u2019s to:\u00a0<a href=\"mailto:jobs@boltonwhitehotel.com\" target=\"_blank\" rel=\"noopener\"><strong>jobs@boltonwhitehotel.com<\/strong><\/a>\u00a0using the Job Title as email Subject.<\/p>\n<p><strong>Note:\u00a0<\/strong>This position is for applicants with experience only<\/p>\n<p><strong>Application Deadline\u00a0\u00a0<\/strong>4th December, 2017.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bolton White Hotels &amp; Apartments is a leading firm in the hospitality industry. We are dedicated to ensuring the comfort of our guests. Our luxury accommodation in the heart of&#8230;..<\/p>\n","protected":false},"author":10164,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[519],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bolton White Hotels &amp; Apartments New Vacancies [3 Positions] - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Bolton White Hotels &amp; Apartments is a leading firm in the hospitality industry. 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