{"id":45870,"date":"2017-12-11T09:56:08","date_gmt":"2017-12-11T08:56:08","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=45870"},"modified":"2017-12-11T09:56:08","modified_gmt":"2017-12-11T08:56:08","slug":"addosser-microfinance-bank-new-entry-level-position","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/addosser-microfinance-bank-new-entry-level-position.html","title":{"rendered":"Addosser Microfinance Bank New Entry Level Position"},"content":{"rendered":"<p>Addosser Microfinance Bank, an innovative institution dedicated to improving the living condition of everyday people through value-added financial products and services requires suitable candidates to fill the role below:<\/p>\n<p><strong>Job Title:\u00a0Customer Service Officer<br \/>\nLocation<\/strong>: Nigeria<br \/>\n<strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Managing incoming calls and customer service inquiries.<\/li>\n<li>Generating sales leads that develop into new customers.<\/li>\n<li>Provide accurate, valid and complete information by using the right methods\/tools.<\/li>\n<li>Follow communication procedures, guidelines and policies.<\/li>\n<li>Recommend potential products or services to management by collecting customer information and analyzing customer needs.<\/li>\n<li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.<\/li>\n<li>\u00a0Keep records of customer interactions, process customer accounts and file documents<\/li>\n<li>Build sustainable relationships and trust with customer accounts through open and interactive communication<\/li>\n<li>Take the extra mile to engage customers Accurately captures customer information<\/li>\n<li>Creates and maintains service reports.<\/li>\n<li>Compile reports on overall customer satisfaction.<\/li>\n<\/ul>\n<p><strong>Relevant Skills, Qualification, Attributes &amp; Experience<\/strong><\/p>\n<ul>\n<li>1-2 years cognate experience in Customer Service.<\/li>\n<li>Excellent Interpersonal Skills<\/li>\n<li>Must be computer literate<\/li>\n<li>B.Sc\/HND in Social Sciences or any other relevant course of study.<\/li>\n<li>Has worked in a microfinance bank or any financial institution.<\/li>\n<li>Excellent communication, reporting skills<\/li>\n<li>Applicants must not be more than 25 \u2013 30 years;<\/li>\n<\/ul>\n<p><strong>How To Apply<\/strong><br \/>\nInterested and qualified candidates should send their CV\u2019s to:\u00a0<a href=\"mailto:resumes@addosser.com\" target=\"_blank\" rel=\"noopener\"><strong>resumes@addosser.com<\/strong><\/a><\/p>\n<p><strong>Application Deadline\u00a0\u00a0<\/strong>14th December, 2017.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Addosser Microfinance Bank, an innovative institution dedicated to improving the living condition of everyday people through value-added financial products and services requires suitable candidates to fill the role below: Job&#8230;..<\/p>\n","protected":false},"author":10164,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - 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