{"id":46019,"date":"2017-12-14T09:57:57","date_gmt":"2017-12-14T08:57:57","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=46019"},"modified":"2017-12-14T09:57:57","modified_gmt":"2017-12-14T08:57:57","slug":"iroko-tv-ongoing-recruitment","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/iroko-tv-ongoing-recruitment.html","title":{"rendered":"IROKO TV Ongoing Recruitment"},"content":{"rendered":"<p>IROKO is Africa\u2019s leading entertainment technology company. Launched in 2010, by Jason Njoku and Bastian Gotter, it is one of the most talked about African internet start-ups, thanks to its flagship Nollywood movie platform iROKOtv. Head quartered in Lagos, Nigeria, the company has pioneered Video-On-Demand for Nollywood content (Nigerian movies) and has aggregated the world\u2019s largest online catalogue of African content, totaling 10,000+ hours.<\/p>\n<p>We are recruiting to fill the position below:<\/p>\n<p><strong>Job Title:\u00a0Call Center Agent (Contract)<br \/>\nLocation<\/strong>: Lagos<br \/>\n<strong>Job Description<\/strong><\/p>\n<ul>\n<li>To grow iROKOtv\u2019s customer base and revenue by signing up subscribers in Nigeria.<\/li>\n<li>Converting inquiries into sales by contacting potential customers.<\/li>\n<\/ul>\n<p><strong>Position Summary<\/strong><\/p>\n<ul>\n<li>Focus on contacting current and potential customer via telephone to sell iROKOtv subscription packages.<\/li>\n<\/ul>\n<p><strong>Responsibilities<br \/>\n<\/strong><\/p>\n<ul>\n<li>Contributes to overall team sales by meeting monthly individual targets as well as the team target.<\/li>\n<li>Deliver prepared sales scripts to persuade potential customers to purchase iROKOtv Subscription packages.<\/li>\n<li>Retain customers by managing customers\u2019 accounts.<\/li>\n<li>Manage and resolve customer complaints when the need arises<\/li>\n<li>Identify and escalate priority issues with customers.<\/li>\n<li>Provide customers with product and services information.<\/li>\n<li>Handle customer inquiries\/complaints via email &amp; another channel<\/li>\n<li>Constantly learning new product changes by consistently staying up-to-date with new IROKOtv products\/services<\/li>\n<li>Recommends product benefits to potential customers to upsell.<\/li>\n<li>Follow up on initial contacts by contacting by telephone.<\/li>\n<li>Record all telephone interaction appropriately on the CRM.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>How to Apply<\/strong><br \/>\nInterested and qualified candidates should send their CV\u2019s to:\u00a0\u00a0<strong><a href=\"mailto:jobs@irokopartners.com\" target=\"_blank\" rel=\"noopener\">jobs@irokopartners.com<\/a><\/strong><\/p>\n<p><strong>Application Deadline\u00a0\u00a0<\/strong>15th December, 2017.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IROKO is Africa\u2019s leading entertainment technology company. Launched in 2010, by Jason Njoku and Bastian Gotter, it is one of the most talked about African internet start-ups, thanks to its&#8230;..<\/p>\n","protected":false},"author":10164,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[1641],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IROKO TV Ongoing Recruitment - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"IROKO is Africa\u2019s leading entertainment technology company. 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