{"id":50765,"date":"2018-03-14T10:26:59","date_gmt":"2018-03-14T09:26:59","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=50765"},"modified":"2018-03-14T10:26:59","modified_gmt":"2018-03-14T09:26:59","slug":"stanex-consulting-current-vacancy","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/stanex-consulting-current-vacancy.html","title":{"rendered":"Stanex Consulting Current Vacancy"},"content":{"rendered":"<p>Stanex Consulting delivers niche services and specialised best practice interventions for World Class Excellence, Business Transformation, Performance Management, Capability Development and Information Technology. Our Corporate Performance and Improvement Framework is built on the promise for excellence in corporate performance through transformation, innovation, performance improvement and continuous improvement. We steer our clients to superior performance, agility, quality, efficiency and profitability.\u00a0 Business Process Management is our passion, Quality our obsession and Value our driver. We Strive for World-Class Excellence.<\/p>\n<p>We are recruiting to fill the position below:<\/p>\n<p><strong>Job Title:\u00a0Customer Service Representative<\/strong><br \/>\n<strong>Location:<\/strong>\u00a0Lagos<br \/>\n<strong>Job Description<\/strong><\/p>\n<ul>\n<li>We are looking for a customer-oriented Service Representative.<\/li>\n<li>A Customer Service Representative, or CSR, will act as a liaison, provide product\/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.<\/li>\n<li>The best Customer Service Representatives are genuinely excited to help customers. They\u2019re patient, empathetic, and passionately communicative<\/li>\n<li>They love to talk. Customer service representatives can put themselves in their customers\u2019 shoes and advocate for them when necessary.<\/li>\n<\/ul>\n<p><strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Manage large amounts of incoming calls<\/li>\n<li>Generate sales leads<\/li>\n<li>Handle customer complaints.<\/li>\n<li>Provide appropriate solutions and alternatives within the time limits<\/li>\n<li>Follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>Minimum of an OND in any related discipline<\/li>\n<li>Strong phone contact handling skills and active listening<\/li>\n<li>Excellent communication and presentation skills<\/li>\n<li>Ability to multi-task, prioritize, and manage time effectively<\/li>\n<li>Proven customer support experience or experience as a client service representative<\/li>\n<\/ul>\n<p><strong>How to Apply<\/strong><\/p>\n<p>Interested and qualified candidates should send their CV\u2019s to:\u00a0<a href=\"mailto:admin@stanexconsulting.com.ng\" target=\"_blank\" rel=\"noopener\"><strong>admin@stanexconsulting.com.ng<\/strong><\/a><\/p>\n<p><strong>Application Deadline\u00a0\u00a0<\/strong>30th March, 2018.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stanex Consulting delivers niche services and specialised best practice interventions for World Class Excellence, Business Transformation, Performance Management, Capability Development and Information Technology. Our Corporate Performance and Improvement Framework is&#8230;..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[17],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Stanex Consulting Current Vacancy - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Stanex Consulting delivers niche services and specialised best practice interventions for World Class Excellence, Business Transformation, Performance\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/stanex-consulting-current-vacancy.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joblist Nigeria\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/stanex-consulting-current-vacancy.html\",\"url\":\"https:\/\/joblistnigeria.com\/stanex-consulting-current-vacancy.html\",\"name\":\"Stanex Consulting Current Vacancy - 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