{"id":5108,"date":"2010-07-05T04:39:18","date_gmt":"2010-07-05T03:39:18","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=5108"},"modified":"2014-01-23T21:08:35","modified_gmt":"2014-01-23T20:08:35","slug":"etisalat-nigeria-head-churn-and-retention-july-2010","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/etisalat-nigeria-head-churn-and-retention-july-2010.html","title":{"rendered":"Etisalat Nigeria: Head, Churn and Retention (July 2010)"},"content":{"rendered":"<p><strong><a href=\"https:\/\/joblistnigeria.com\/wp-content\/uploads\/etisalat.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-928\" title=\"etisalat\" src=\"https:\/\/joblistnigeria.com\/wp-content\/uploads\/etisalat.jpg\" alt=\"\" width=\"201\" height=\"57\" \/><\/a>Etisalat<\/strong> has been the telecommunications service provider in the United Arab Emirates since 1976. In its 32 years of operations, it has built up state-of-the-art telecom infrastructure and taken a leadership position of innovation and reliability among regional and international operators. Etisalat Nigeria recruits <strong>Head, Churn and Retention <\/strong><\/p>\n<p><strong>Position:<\/strong> Head, Churn &amp; Retention, Ref: HCR<br \/>\n<strong>Reporting to:<\/strong> The Director \u2013Marketing Segment &amp; Strategy,<br \/>\n<strong>Department:<\/strong> Commercial<br \/>\n<strong>Our Ideal Candidate:<\/strong><\/p>\n<ul>\n<li>Leverages appropriate channels Customer care, retail outlets, Corporate Sales and company website to drive execution of churn and retention strategies<\/li>\n<li>Provides leadership and guidance to team members and manages subordinates\u2019 performance towards achievement of overall team objectives.<\/li>\n<li>Monitors and controls budgetary needs of unit<\/li>\n<li>Leads team in developing effective customer retention strategies, identifying customer profitability and\u00a0employing churn modeling techniques to define propensity to churn<\/li>\n<li>Develops business\u2019 churn and retention KPls<\/li>\n<li>Performs any other duties assigned by the Director, Marketing Segments and Strategy<\/li>\n<\/ul>\n<p><strong>Qualification and Experience:<\/strong><br \/>\n\u2022\u00a0\u00a0 \u00a0A first degree in a relevant discipline<br \/>\n\u2022\u00a0\u00a0 \u00a0Industry Certification(s) and or Post-graduate \/professional qualification(s) in a related field(an added advantage)<br \/>\n\u2022\u00a0\u00a0 \u00a0Expert knowledge of competitive environment ,consumer trends and trade practices in the industry<br \/>\n\u2022\u00a0\u00a0 \u00a0Eight (8) to twelve (12) years relevant work experience, with at least three(3) years procurement experience in a managerial role<br \/>\n\u2022\u00a0\u00a0 \u00a0Interested candidates are expected to :<br \/>\n\u2022\u00a0\u00a0 \u00a0Be highly focused and success driven<br \/>\n\u2022\u00a0\u00a0 \u00a0Be strategic and analytical thinkers<br \/>\n\u2022\u00a0\u00a0 \u00a0Possess excellent communication skills(oral and written)<br \/>\n\u2022\u00a0\u00a0 \u00a0Possess high levels of integrity and self regulation<\/p>\n<p><strong>How to Apply:<\/strong><br \/>\n\u2022\u00a0\u00a0 \u00a0Prepare your most recent curriculum vitae as a Microsoft Word document and save in your full name<br \/>\n\u2022\u00a0\u00a0 \u00a0Quote reference code of your desired position as subject and send your CV to the following email\u00a0 address: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<strong>commercialjobs@etisalat.com.ng<\/strong><br \/>\nAll applications will be treated in confidence and only short-listed candidates will be contacted.<\/p>\n<p><strong>Closing Date:<\/strong> 13th July 2010<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Etisalat has been the telecommunications service provider in the United Arab Emirates since 1976. In its 32 years of operations, it has built up state-of-the-art telecom infrastructure and taken a&#8230;..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[72],"tags":[286],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Etisalat Nigeria: Head, Churn and Retention (July 2010) - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Etisalat has been the telecommunications service provider in the United Arab Emirates since 1976. 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