{"id":5150,"date":"2010-07-09T03:13:06","date_gmt":"2010-07-09T02:13:06","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=5150"},"modified":"2010-07-09T04:52:13","modified_gmt":"2010-07-09T03:52:13","slug":"nigerian-telecommunications-industry-vacancy","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/nigerian-telecommunications-industry-vacancy.html","title":{"rendered":"Nigerian Telecommunications Industry Vacancy"},"content":{"rendered":"

One of the\u00a0 major players in the Nigerian telecommunications industry and a subsidiary of one of the foremost telecommunications companies in Africa, providing- Mobile Services, Fixed Telephony Services, International Data Access Services and National Long Distance Services within Nigeria. Our client is currently in the<\/p>\n

Position: Chief Human Resources Officer (NXT\/TELC I)<\/strong><\/p>\n

\u2022 The successful candidate will be responsible for directing, managing and controlling human resource operations of the company as a strategic partner to<\/p>\n

management.
\n\u2022 The occupier of this position will (inter-alia)be responsible for defining strategic objectives in the human resource management area as well as initiating<\/p>\n

changes and undertaking broad courses of action required to attain such objectives,
\n\u2022 The successful candidate will have responsibility for planning and managing the human and material resources of the company to optimize employee<\/p>\n

performance, morale and enhance productivity,<\/p>\n

Qualification and Experience:<\/strong>
\n\u2022 A good first degree preferably in Social\/Management Sciences from a reputable institution
\n\u2022 A post graduate degree in Human Resources\/Psychology\/Employee Development o Professional certification in HRM practice such as CIPM, CIPD, SHRM, etc
\n\u2022 Minimum of 12 years operational experience in Human Resource Management with a minimum 5 years managerial experience in a similar position
\n\u2022 Excellent communication skills
\n\u2022 Working knowledge of best practices in HRM delivery especially in Training & Development, Employee Relations and Health & Safety
\n\u2022 Change management skills
\n\u2022 Experience working with Human Resource Information Systems (HRIS)<\/p>\n

Executive, Customer Service (NXT\/TELC II)<\/strong>
\n\u2022 The successful candidate will be primarily responsible for directing, managing and controlling the Customer Service environment of the company.
\n\u2022 The occupier of this position will (inter-alia) set and define the strategic direction and objectives for instituting excellent customer service standards<\/p>\n

in the compel1, as well as initiating appropriate changes geared towards ensuring that such service standards are upheld on a sustainable basis and that<\/p>\n

sales targets are met
\n\u2022 He or she shall be responsible for the operational implementation of all products and services with regards to customer service and shall take ownership of<\/p>\n

the process of investigating and solving customer complaints in the most professional manner whilst ensuring excellent client satisfaction<\/p>\n

Qualification and Experience:<\/strong>
\n\u2022 A good degree in Social Management Sciences or Humanities from a reputable institution
\n\u2022 A post graduate degree in relevant field
\n\u2022 A relevant professional qualification will be added advantage
\n\u2022 Minimum of 1 0 cognate years experience in a similar position with at least 5 years at managerial level
\n\u2022 Strong customer service skills
\n\u2022 Strong interpersonal skills
\n\u2022 Excellent verbal and written communication skills<\/p>\n

METHOD OF APPLICATION<\/strong>
\nIf you qualify and are interested in any of these positions, please send in your resume (as an attachment) stating the reference code of the position being applied for as the subject of the email to:\u00a0recruitment@nextzon.com<\/strong><\/a>
\nNo other format of application will be accepted.<\/p>\n

Closing Date: 20th July, 2010.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

One of the\u00a0 major players in the Nigerian telecommunications industry and a subsidiary of one of the foremost telecommunications companies in Africa, providing- Mobile Services, Fixed Telephony Services, International Data…..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[72],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"\nNigerian Telecommunications Industry Vacancy - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"One of the\u00a0 major players in the Nigerian telecommunications industry and a subsidiary of one of the foremost telecommunications companies in Africa,\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/nigerian-telecommunications-industry-vacancy.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joblist Nigeria\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/nigerian-telecommunications-industry-vacancy.html\",\"url\":\"https:\/\/joblistnigeria.com\/nigerian-telecommunications-industry-vacancy.html\",\"name\":\"Nigerian Telecommunications Industry Vacancy - 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