{"id":52774,"date":"2018-04-09T09:54:24","date_gmt":"2018-04-09T08:54:24","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=52774"},"modified":"2018-04-09T09:54:24","modified_gmt":"2018-04-09T08:54:24","slug":"synapse-services-new-job-opening-apply-now","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/synapse-services-new-job-opening-apply-now.html","title":{"rendered":"Synapse Services New Job Opening &#8211; Apply Now!"},"content":{"rendered":"<p>Synapse Services \u2013 We are a privately owned Centre for Psychological Medicine located in the heart of Nigeria \u2013 Abuja. We provide first class psychological and psychiatric care as well as treatment of addictions, with a range of therapeutic programs suited to individual needs.<\/p>\n<p>We are recruiting to fill the position below:<\/p>\n<p><strong>Job Title:\u00a0Telephone Wellness Counsellor<br \/>\nLocation<\/strong>: Abuja<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<ul>\n<li>We are looking for experienced energetic and reliable Telephone wellness counsellors to help our clients build coping mechanisms for stressful situations they encounter on-the-job and off-the-job.<\/li>\n<li>The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve client issues and directing calls to the managerial and clinical team when necessary.<\/li>\n<li>Our Telephone wellness counsellors are often the first point of contact for clients, so we are interested in hiring individuals with a commitment to client satisfaction and well-being and an ability to make quick and accurate decisions.<\/li>\n<li>You\u2019ll work as part of an in-house team that offers our employees guidance and resources for avoiding burnout and other risks.<\/li>\n<li>The ideal candidate will provide personalized plans designed to help our clients meet their short and long-term personal goals.<\/li>\n<li>Strong verbal and written communication skills are a must, along with a willingness to coordinate with internal teams and external agencies that are also working with your clients.<\/li>\n<\/ul>\n<p><strong>Qualifications and Skills<\/strong><\/p>\n<ul>\n<li>Bachelor\u2019s degree in Psychology, Social Work, or Counselling<\/li>\n<li>At least one year post qualification experience in counselling and client management<\/li>\n<li>Ability to react immediately, yet calmly, to crisis situations and quickly build rapport with your callers<\/li>\n<li>Must demonstrate compassion and understanding for people dealing with potentially life-threatening situations and be able to assess serious issues, such as the potential for suicide.<\/li>\n<li>Should also be able to maintain professional boundaries and be able to effectively manage high levels of stress.<\/li>\n<li>Knowledge in Employee Wellness Initiative, stress management etc<\/li>\n<li>Excellent communication skills<\/li>\n<li>Ability to empathize with clients<\/li>\n<li>Ability to leverage internal and external resources as part of a client treatment plan<\/li>\n<li>Willingness to work on-call<\/li>\n<li>Experience writing assessments and reports to monitor client progress<\/li>\n<li>Strong computer skills<\/li>\n<li>Excellent interpersonal communication skills<\/li>\n<li>High level of professionalism<\/li>\n<li>Must be available to work some holidays and weekends<\/li>\n<li>Strong problem solving abilities<\/li>\n<\/ul>\n<p><strong>How to Apply<\/strong><br \/>\nInterested and qualified candidates should send their CV\u2019s to:\u00a0<a href=\"mailto:ewprecruitment@synapseservices.org\" target=\"_blank\" rel=\"noopener\"><strong>ewprecruitment@synapseservices.org<\/strong><\/a>Using the \u201cJob Title\u201d as the Subject of the mail.<\/p>\n<p><strong>Application Deadline\u00a0<\/strong>30th April, 2018.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Synapse Services \u2013 We are a privately owned Centre for Psychological Medicine located in the heart of Nigeria \u2013 Abuja. We provide first class psychological and psychiatric care as well&#8230;..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[1],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Synapse Services New Job Opening - Apply Now! - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Synapse Services \u2013 We are a privately owned Centre for Psychological Medicine located in the heart of Nigeria \u2013 Abuja. 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