{"id":54980,"date":"2018-04-27T10:14:28","date_gmt":"2018-04-27T09:14:28","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=54980"},"modified":"2018-04-27T10:14:28","modified_gmt":"2018-04-27T09:14:28","slug":"cure-healthcare-limited-new-job-available","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/cure-healthcare-limited-new-job-available.html","title":{"rendered":"Me Cure Healthcare Limited New Job Available"},"content":{"rendered":"<p>Me Cure Healthcare Limited, was established in 2009 and is headquartered in Nigeria with 7 healthcare diagnostic centers including an eye center which is a state of the art ophthalmic clinic used to diagnose, treat and perform vision related surgeries.<\/p>\n<p>We are recruiting to fill the position below:<\/p>\n<p><strong>Job Title:\u00a0Guest Relations Officer<br \/>\nLocation:<\/strong>\u00a0Lekki, Lagos<\/p>\n<p><strong>Job Description<\/strong><br \/>\nOperations Management:<\/p>\n<ul>\n<li>Maintaining a proper relationship with patients.<\/li>\n<li>Registration of patients in the EMR.<\/li>\n<li>Receiving and responding to e-mails and phone calls.<\/li>\n<li>Reporting to the Customer Service Manager on delicate issues.<\/li>\n<li>Calling of patients in event of glasses being ready, change and rescheduling of appointments.<\/li>\n<li>Typing of letter for patients medical reports.<\/li>\n<li>Conducting patients around the facility.<\/li>\n<li>Maintaining order in the facility by promptly attending to guests.<\/li>\n<\/ul>\n<p>Performance Management Maintaining quality.:<\/p>\n<ul>\n<li>Liaising with all units heads in the center to ensure free work flow.<\/li>\n<li>Perform other functions or duties as assigned Working as cashier or store keeper in event of leave, Sick off, or day off.<\/li>\n<\/ul>\n<p>Client Relations:<\/p>\n<ul>\n<li>Treats clients (guests, patients, physicians and other employees) with courtesy, respect and caring behaviors.<\/li>\n<li>Responds quickly and appropriately to client requests.<\/li>\n<li>Anticipates client needs and initiates action to meet those needs.<\/li>\n<li>Introduces self to client, present purpose of interaction and\/or asks, \u201cHow may I help you?\u201d<\/li>\n<li>Consistently adapts personal and business style to meet the needs of a wide array of age groups.<\/li>\n<\/ul>\n<p>Self-Management:<\/p>\n<ul>\n<li>Present a positive image of MeCure Eye Centre through professional appearance and behavior.<\/li>\n<li>Identifies own areas of development and seeks opportunities for personal and professional growth.<\/li>\n<li>Carries out responsibilities in a timely fashion requesting assistance as needed.<\/li>\n<li>Knows, understands and abides by the policies and procedures of the MeCure Eye Centre.<\/li>\n<\/ul>\n<p>Teamwork:<\/p>\n<ul>\n<li>Works cooperatively within own unit\/department and with other units and departments.<\/li>\n<li>Willingly accepts additional responsibility, tries to make others\u2019 jobs easier.<\/li>\n<li>Recognizes and supports the skills and qualities of others.<\/li>\n<li>Willingly exchanges appropriate and professional information with co-workers.<\/li>\n<\/ul>\n<p>Communications:<\/p>\n<ul>\n<li>Listens to client needs and responds in a courteous and tactful manner.<\/li>\n<li>Provides timely feedback to the appropriate client in a clear and concise manner.<\/li>\n<li>Uses professional judgment in providing information based on the situation and is sensitive to individual and organizational concerns.<\/li>\n<li>Consistently ensures that information known about the client is kept private and confidential.<\/li>\n<\/ul>\n<p>Ownership\/Accountability:<\/p>\n<ul>\n<li>Treats clients\u2019 property, and MeCure Eye Centres\u2019 property with care and respect.<\/li>\n<li>Demonstrates conservation and responsible use of resources.<\/li>\n<li>Contributes to the safety and security of MeCure Eye Centre environment through personal actions.<\/li>\n<\/ul>\n<p>Continuous Performance Improvement:<\/p>\n<ul>\n<li>Effectively and efficiently fulfils responsibilities to achieve the greatest benefit at an acceptable cost.<\/li>\n<li>Continually strives to suggest and implement ways to improve personal, departmental and institutional performance.<\/li>\n<li>Conforms to departmental dress standards and adheres to the MeCure Eye centre policies.<\/li>\n<li>Makes appropriate eye contact with clients, articulates back to the client their needs and ensures follow-through on requests.<\/li>\n<li>Exhibits communication skills necessary to interpret age-specific responses to assessment, treatment and interactions with others.<\/li>\n<li>Discuss client information privately with appropriate persons.<\/li>\n<li>Uses and maintains MeCure Eye Centres\u2019 equipment, furnishings and facilities as intended.<\/li>\n<li>Immediately reports safety and security problems to the appropriate persons.<\/li>\n<li>Identifies and recommends ways to improve efficiency and\/or outcomes in work standards.<\/li>\n<li>Demonstrates commitment to developing and maintaining age-specific competencies in the delivery of client service.<\/li>\n<li>Provides excellent client service while adhering to departmental policies.<\/li>\n<li>Follows all Infection Control and Safety procedures regarding hand washing and isolation\/precautions.<\/li>\n<li>Responds to requests from co-workers or other departments in a mutually agreed upon time frame.<\/li>\n<li>Seeks opportunities to assist co-workers without compromising individual responsibilities.<\/li>\n<li>Shares pertinent (\u201cneed to know\u201d) information with co-workers; shares job knowledge.<\/li>\n<li>Liaise with consultants to clarify or modify prescriptions.<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>Must have a B.Sc\/HND in any discipline.<\/li>\n<li>Must possess good communication and written skills.<\/li>\n<\/ul>\n<p><strong>Salary<\/strong><br \/>\nN55,000 Gross salary.<\/p>\n<p><strong>How To Apply<\/strong><br \/>\nInterested and qualified candidates should send their CV\u2019s to:\u00a0<a href=\"mailto:hr@mecure.com.ng\" target=\"_blank\" rel=\"noopener\"><strong>hr@mecure.com.ng<\/strong><\/a><\/p>\n<p><strong>Application Deadline\u00a0<\/strong>28th April, 2018.<\/p>\n<p><strong>Note:<\/strong>\u00a0Only applicants that live around that axis will be considered.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Me Cure Healthcare Limited, was established in 2009 and is headquartered in Nigeria with 7 healthcare diagnostic centers including an eye center which is a state of the art ophthalmic&#8230;..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[33],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Me Cure Healthcare Limited New Job Available - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Me Cure Healthcare Limited, was established in 2009 and is headquartered in Nigeria with 7 healthcare diagnostic centers 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