{"id":59554,"date":"2018-06-28T11:20:32","date_gmt":"2018-06-28T10:20:32","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=59554"},"modified":"2018-06-28T11:20:32","modified_gmt":"2018-06-28T10:20:32","slug":"one-total-limited-customer-service-executivesfresh-graduate-trainee-program","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/one-total-limited-customer-service-executivesfresh-graduate-trainee-program.html","title":{"rendered":"One Total Limited Customer Service Executives\/Fresh Graduate Trainee program"},"content":{"rendered":"<p>One Total Limited is recruiting<br \/>\nCustomer Service Executives\/Fresh Graduate Trainee program<\/p>\n<p><strong>Responsibilities:<\/strong><\/p>\n<ul>\n<li>Attracts potential customers by answering product and service questions; suggesting information about other products and services.<\/li>\n<li>Opens customer accounts by recording account information.<\/li>\n<li>Maintains customer records by updating account information.<\/li>\n<li>keep records for the company and may be required to come up with new ideas for the improvement in the basic conditions of the company and other duties assigned<\/li>\n<\/ul>\n<p><strong>Other Responsibilities include:<\/strong><\/p>\n<ul>\n<li>Providing professional service to customers and liaising with key parties including third party suppliers and other company offices.<\/li>\n<li>Process sales invoicing in accordance with established procedures and standards.<\/li>\n<li>Receive supplier purchase invoices, ensuring they are correct and passed to appropriate department for processing.<\/li>\n<li>Help ensure each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost.<\/li>\n<li>Maintain and file all records in accordance with company procedure.<\/li>\n<li>Constantly review working processes with carriers and transport companies to ensure best practice, but also that fees charged are inline with competitors.<\/li>\n<li>Assist the sales team with quotations and client\/product knowledge.<br \/>\nWork in conjunction with the Customer Services Team Leader, which will require you to produce reports and statistics for meetings.<\/li>\n<li>Delegating work to staff and managing their workload and output<\/li>\n<li>Writing reports for management and delivering presentations<\/li>\n<li>Responding to customer queries and complaints<\/li>\n<li>Ensuring company policies are observed<\/li>\n<li>Ensuring all appliances and equipment are working at optimum level<\/li>\n<li>Produce weekly report of all activities<\/li>\n<li>Performing other related duties as required<\/li>\n<\/ul>\n<p><strong>Skills and Competencies<\/strong><\/p>\n<ul>\n<li>Ability to communicate effectively with both the external and internal customers<\/li>\n<li>Ability to multitask<\/li>\n<li>Excellent oral and written communication skills<\/li>\n<li>Time and self-management skills<\/li>\n<li>Supervisory skills<\/li>\n<li>Relationship Management<\/li>\n<li>Ability to work well under pressure<\/li>\n<li>Well-organized<\/li>\n<li>Strong client management skills<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>1-3 years cognate experience.<\/li>\n<li>Minimum HND<\/li>\n<\/ul>\n<p><strong>How To Apply:<\/strong><\/p>\n<p>Forward a detailed CV to <strong>info.onetotalltd@gmail.com<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One Total Limited is recruiting Customer Service Executives\/Fresh Graduate Trainee program Responsibilities: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer&#8230;..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19,32],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>One Total Limited Customer Service Executives\/Fresh Graduate Trainee program - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"One Total Limited is recruiting Customer Service Executives\/Fresh Graduate Trainee program Responsibilities: Attracts potential customers by answering\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/one-total-limited-customer-service-executivesfresh-graduate-trainee-program.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joblist Nigeria\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/one-total-limited-customer-service-executivesfresh-graduate-trainee-program.html\",\"url\":\"https:\/\/joblistnigeria.com\/one-total-limited-customer-service-executivesfresh-graduate-trainee-program.html\",\"name\":\"One Total Limited Customer Service Executives\/Fresh Graduate Trainee program - 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