{"id":61074,"date":"2018-07-26T12:30:43","date_gmt":"2018-07-26T11:30:43","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=61074"},"modified":"2018-07-26T12:32:33","modified_gmt":"2018-07-26T11:32:33","slug":"tek-experts-new-job-position-send-cvs","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/tek-experts-new-job-position-send-cvs.html","title":{"rendered":"Tek Experts New Job Position &#8211; Send In Your CVs"},"content":{"rendered":"<p>Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.<\/p>\n<p>We are recruiting to fill the position below:<\/p>\n<p><strong>Job Title:\u00a0Dynamics Software Support Engineer<br \/>\nLocation:<\/strong>\u00a0Lagos<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<ul>\n<li>Are you a natural problem solver? Do you have Technical Support (Level 2) experience in Dynamics (AX or CRM)? Do you have an interest in different technologies and IT? Do you think you can deliver exceptional customer service? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations.<\/li>\n<li>Due to expansion we are looking to add to our team of software support engineers.<\/li>\n<li>As a customer facing support engineer your role will be to provide phone and email based technical support to corporate customers while ensuring ticket resolution and customer satisfaction.<\/li>\n<li>Supported by our quality assurance team, subject matter experts and training and development department, you will have a comprehensive induction and training program to ensure you deliver exceptional customer service.<\/li>\n<\/ul>\n<p><strong>What we\u2019re looking for<\/strong><\/p>\n<ul>\n<li>Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support.<\/li>\n<li>You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to deliver the best in industry customer experience.<\/li>\n<li>Fluency in English (written and spoken) is a given, as is a \u2018can do\u2019 attitude and a thirst to learn and develop professional and soft skills.<\/li>\n<\/ul>\n<p><strong>General Responsibilities<\/strong><\/p>\n<ul>\n<li>Collaborate with subject matter experts and escalation managers when additional support is needed<\/li>\n<li>Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved<\/li>\n<li>Act as the primary technical contact, deliver advanced technical troubleshooting and problem solving solutions for corporate customers including, issues escalated to the highest level of management<\/li>\n<li>Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems<\/li>\n<\/ul>\n<p><strong>Skills and Competencies<\/strong><\/p>\n<ul>\n<li>Superior researching, problem solving and troubleshooting skills<\/li>\n<li>Adaptability to work independently and part of a team bringing in experts when needed<\/li>\n<li>Excellent customer service skills<\/li>\n<li>Prior customer service or support experience required<\/li>\n<li>Passion for technology and learning<\/li>\n<\/ul>\n<p><strong>In return, we offer you<\/strong><\/p>\n<ul>\n<li>An excellent remuneration package<\/li>\n<li>Prestigious offices all around the world<\/li>\n<li>Friendly working atmosphere<\/li>\n<li>Continuous professional development and certification programs<\/li>\n<li>A commitment to offer you career development opportunities to meet your full potential<\/li>\n<\/ul>\n<p><strong>How to Apply<\/strong><br \/>\nInterested and qualified candidates should:<br \/>\n<a href=\"https:\/\/www.tek-experts.com\/job\/dynamics-software-support-engineer-lagos-nigeria\/\" target=\"_blank\" rel=\"noopener\"><strong>Click here to apply<\/strong><\/a><\/p>\n<p><strong>Application Deadline\u00a0<\/strong>16th August, 2018.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do,&#8230;..<\/p>\n","protected":false},"author":10164,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[24],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tek Experts New Job Position - Send In Your CVs - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/tek-experts-new-job-position-send-cvs.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"eddy\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/tek-experts-new-job-position-send-cvs.html\",\"url\":\"https:\/\/joblistnigeria.com\/tek-experts-new-job-position-send-cvs.html\",\"name\":\"Tek Experts New Job Position - Send In Your CVs - Jobs in Nigeria\",\"isPartOf\":{\"@id\":\"https:\/\/joblistnigeria.com\/#website\"},\"datePublished\":\"2018-07-26T11:30:43+00:00\",\"dateModified\":\"2018-07-26T11:32:33+00:00\",\"author\":{\"@id\":\"https:\/\/joblistnigeria.com\/#\/schema\/person\/dd74dfff99e4b199112e0e4cbabd5ee6\"},\"description\":\"Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business\",\"breadcrumb\":{\"@id\":\"https:\/\/joblistnigeria.com\/tek-experts-new-job-position-send-cvs.html#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/joblistnigeria.com\/tek-experts-new-job-position-send-cvs.html\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/joblistnigeria.com\/tek-experts-new-job-position-send-cvs.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/joblistnigeria.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Tek Experts New Job Position &#8211; 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