{"id":67469,"date":"2018-11-19T12:45:41","date_gmt":"2018-11-19T11:45:41","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=67469"},"modified":"2018-11-22T11:23:52","modified_gmt":"2018-11-22T10:23:52","slug":"monitoring-evaluation-lead-application-support-personnel-job-vacancies","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html","title":{"rendered":"Monitoring and Evaluation Lead \/ Application Support Personnel Job Vacancies"},"content":{"rendered":"<p><strong>1. Monitoring and Evaluation Lead<\/strong><\/p>\n<p>5 years\u2019 experience in impact measurement for at least 2 different multi-year development projects, including logframes design, tracking and reporting including complex indicators such as jobs, tracking of enquiries<\/p>\n<p>At least 3 years\u2019 experience in an M&amp;E team leader position, preferably on economic development projects.<\/p>\n<p>Demonstrated experience of implementing job and income raising M&amp;E according to recognised global standards \/ methodologies<\/p>\n<p>Demonstrated lead role on development impact evaluation studies in the area of economic development<\/p>\n<p>Demonstrable role in effective knowledge and learning management and dissemination, preferably to the private sector.<\/p>\n<p>Nigeria experience<\/p>\n<p><strong>2. Application Support Personnel<\/strong><\/p>\n<p><strong>Job Summary<\/strong><\/p>\n<p>Provide first level support for Core Banking and other back office banking applications as well as customer facing channels.<\/p>\n<p><strong>Position Responsibilities<\/strong><\/p>\n<ul>\n<li>Manage issues arising from core banking and related software applications<\/li>\n<li>Ensure high level of customer service and support to all internal and external stakeholders<\/li>\n<li>Manage Vendor\u2019s SLA<\/li>\n<li>Support the management of projects rollout<\/li>\n<li>Maintain, update and circulate issue logs<\/li>\n<li>Ensuring system uptime by proactively identifying and resolving issues or escalation using agreed route<\/li>\n<li>Making sure issues are resolved in timely manner<\/li>\n<li>Manage issues with a view to prevent\/mimimise breeches<\/li>\n<\/ul>\n<p><strong>KEY PERFORMANCE INDICATORS<br \/>\n<\/strong><\/p>\n<p><strong>Internal Process<\/strong><\/p>\n<ul>\n<li>Systems uptime and Response Time<\/li>\n<li>Compliance to SLA<\/li>\n<li>Systems deployment<\/li>\n<li>Preventive monitoring of systems<\/li>\n<\/ul>\n<p><strong>Customer<\/strong><\/p>\n<ul>\n<li>Operational downtime associated to our systems<\/li>\n<li>customer satisfaction rating<\/li>\n<\/ul>\n<p><strong>Learning<\/strong><\/p>\n<ul>\n<li>Training<\/li>\n<li>Knowledge of Banking<\/li>\n<li>Software development skills<\/li>\n<\/ul>\n<p><strong>JOB REQUIREMENTS<\/strong><\/p>\n<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li>First degree in Computer Science\/Engineering, Systems Engineering or Operational sciences with strong Information Systems component<\/li>\n<li>Technical certifications will enhance performance though not mandatory<\/li>\n<li>Project Management and IT Service Management Certifications will be of advantage<\/li>\n<\/ul>\n<p><strong>Experience<\/strong><\/p>\n<ul>\n<li>Minimum of 3 years\u2019 experience implementation\/supporting banking applications<\/li>\n<\/ul>\n<p><strong>Competencies:<\/strong><\/p>\n<p><strong>a) Technical<\/strong><\/p>\n<ul>\n<li>IT software systems support<\/li>\n<li>Service level management<\/li>\n<li>Proven experience in Banking technologies and Business Intelligence<\/li>\n<li>Technical experience installing and supporting Application servers (Weblogic, Websphere), Oracle Database<\/li>\n<li>Programming skills preferably Java, PLSQL, SQL, JavaScript, etc.<\/li>\n<li>Application support<\/li>\n<li>Service desk and incident management<\/li>\n<li>Information security<\/li>\n<\/ul>\n<p><strong>b) Behavioural<\/strong><\/p>\n<ul>\n<li>Communication skills<\/li>\n<li>Problem solving<\/li>\n<li>Analytical skills<\/li>\n<li>Change management<\/li>\n<li>Team player<\/li>\n<li>Dependable<\/li>\n<li>Accountable<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. Monitoring and Evaluation Lead 5 years\u2019 experience in impact measurement for at least 2 different multi-year development projects, including logframes design, tracking and reporting including complex indicators such as&#8230;..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[2617,2692,1],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Monitoring and Evaluation Lead \/ Application Support Personnel Job Vacancies - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"1. Monitoring and Evaluation Lead 5 years\u2019 experience in impact measurement for at least 2 different multi-year development projects, including logframes\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joblist Nigeria\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html\",\"url\":\"https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html\",\"name\":\"Monitoring and Evaluation Lead \/ Application Support Personnel Job Vacancies - Jobs in Nigeria\",\"isPartOf\":{\"@id\":\"https:\/\/joblistnigeria.com\/#website\"},\"datePublished\":\"2018-11-19T11:45:41+00:00\",\"dateModified\":\"2018-11-22T10:23:52+00:00\",\"author\":{\"@id\":\"https:\/\/joblistnigeria.com\/#\/schema\/person\/6c04e448b2a9055e61d8936fc1d98f9c\"},\"description\":\"1. Monitoring and Evaluation Lead 5 years\u2019 experience in impact measurement for at least 2 different multi-year development projects, including logframes\",\"breadcrumb\":{\"@id\":\"https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/joblistnigeria.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Monitoring and Evaluation Lead \/ Application Support Personnel Job Vacancies\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/joblistnigeria.com\/#website\",\"url\":\"https:\/\/joblistnigeria.com\/\",\"name\":\"Joblistnigeria.com - Jobs in Nigeria\",\"description\":\"JOBS IN NIGERIA - Joblist Nigeria - Nigerian Job Vacancy\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/joblistnigeria.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/joblistnigeria.com\/#\/schema\/person\/6c04e448b2a9055e61d8936fc1d98f9c\",\"name\":\"Joblist Nigeria\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/joblistnigeria.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/0463b6016e95d8f8b2469ac0e1f8bdf4?s=96&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/0463b6016e95d8f8b2469ac0e1f8bdf4?s=96&r=g\",\"caption\":\"Joblist Nigeria\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Monitoring and Evaluation Lead \/ Application Support Personnel Job Vacancies - Jobs in Nigeria","description":"1. Monitoring and Evaluation Lead 5 years\u2019 experience in impact measurement for at least 2 different multi-year development projects, including logframes","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html","twitter_misc":{"Written by":"Joblist Nigeria","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html","url":"https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html","name":"Monitoring and Evaluation Lead \/ Application Support Personnel Job Vacancies - Jobs in Nigeria","isPartOf":{"@id":"https:\/\/joblistnigeria.com\/#website"},"datePublished":"2018-11-19T11:45:41+00:00","dateModified":"2018-11-22T10:23:52+00:00","author":{"@id":"https:\/\/joblistnigeria.com\/#\/schema\/person\/6c04e448b2a9055e61d8936fc1d98f9c"},"description":"1. Monitoring and Evaluation Lead 5 years\u2019 experience in impact measurement for at least 2 different multi-year development projects, including logframes","breadcrumb":{"@id":"https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/joblistnigeria.com\/monitoring-evaluation-lead-application-support-personnel-job-vacancies.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/joblistnigeria.com\/"},{"@type":"ListItem","position":2,"name":"Monitoring and Evaluation Lead \/ Application Support Personnel Job Vacancies"}]},{"@type":"WebSite","@id":"https:\/\/joblistnigeria.com\/#website","url":"https:\/\/joblistnigeria.com\/","name":"Joblistnigeria.com - Jobs in Nigeria","description":"JOBS IN NIGERIA - Joblist Nigeria - Nigerian Job Vacancy","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/joblistnigeria.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/joblistnigeria.com\/#\/schema\/person\/6c04e448b2a9055e61d8936fc1d98f9c","name":"Joblist Nigeria","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/joblistnigeria.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/0463b6016e95d8f8b2469ac0e1f8bdf4?s=96&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0463b6016e95d8f8b2469ac0e1f8bdf4?s=96&r=g","caption":"Joblist Nigeria"}}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2lH8T-hyd","_links":{"self":[{"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/posts\/67469"}],"collection":[{"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/comments?post=67469"}],"version-history":[{"count":0,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/posts\/67469\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/media?parent=67469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/categories?post=67469"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/tags?post=67469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}