{"id":7255,"date":"2010-11-08T09:59:41","date_gmt":"2010-11-08T08:59:41","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=7255"},"modified":"2014-01-11T21:24:17","modified_gmt":"2014-01-11T20:24:17","slug":"latest-stanbic-ibtc-bank-jobs-in-nigeria","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html","title":{"rendered":"Latest Stanbic IBTC Bank Job in Nigeria"},"content":{"rendered":"

\"\"<\/a>Stanbic IBTC Bank PLC, <\/strong>together with its subsidiaries, provides corporate and investment banking, stock broking, asset management, and personal and business banking services primarily in Nigeria. It offers commercial and investment banking services, including foreign exchange, fixed income, derivatives, equities and commodities trading, securitization, debt origination, money market funding, and resource banking;\u00a0and corporate lending and transactional banking, custodial, trade financing, equity investment and advisory, project financing, structured lending, stock broking, and asset and wealth management services to corporates, financial institutions, and international counterparties in South Africa and internationally.<\/p>\n

Job Title: Head,\u00a0 Product Innovation<\/strong><\/p>\n

Job ID: 6204
\nLocation:<\/strong> Nigeria \u2013 Lagos
\nDivision:\u00a0 Personal and Business Banking
\nPosition Category:\u00a0 Customer Relationship Management
\nEmployment Type:\u00a0 Full Time – Permanent<\/p>\n

Position Description<\/strong><\/p>\n

MAIN PURPOSE OF THE JOB:<\/strong>
\nTo strategically build and implement a successful product roadmap for Stanbic IBTC Bank.\u00a0 Identify and create new \/ compelling product opportunities for the bank and see them through the incubation process, as well as market acceptability.<\/p>\n

KEY RESPONSIBILITIES:<\/strong>
\nDevelop a Vision, Mission, Strategy and plan for the innovation of\u00a0 products
\nImplement and manage strategies
\nProviding a secure, efficient, competitive and comprehensive range of services and products.
\nImplementing the overall objectives, philosophies, policies and budgets approved by the bank for the unit.
\nManage the product ideation, inception and incubation processes
\nManage the product pilot process
\nUnderstand and analyze the competitive landscape and risks of each product idea
\nMonitor industry, market statistics and competitor trends in order to ensure strategic plans on market share are achieved
\nDevelop and manage a prioritization process for determining the progress of new product ideas.
\nCollate and interpret management information on productivity and profitability across products.
\nDevelop pricing and market penetration plans for each new product
\nEnhance existing products to maximize product profitability, customer satisfaction and retention.
\nContinuously review and redesign existing products as and when necessary to ensure the bank is always a step ahead of competition.
\nDevelop in conjunction with stakeholders (IT, Operations, Legal \u2026 etc), operational requirements \/ procedures for each product.
\nOversee the Product Management process
\nResearch, assess and implement local and international best practices.
\nExplore opportunities to develop new business in line with the bank\u2019s business development strategy.
\nBuild bundles of products in order to take advantage of cross sell and up sell opportunities.
\nReview actual product performance against strategic and financial plans and take appropriate action to achieve objectives.
\nDevelop and continuously review integrated financial and management information systems designed to assist all levels of management throughout in planning and controlling their operations in relation to objectives.
\nLiaising with all relevant stakeholders and ensuring the appropriate pricing structure for all products and services rendered to achieve the overall revenue return desired by the bank.<\/p>\n

Internal Processes<\/strong>
\nSupport the relevant stakeholders in the constant evaluation and upgrading of all processes to achieve the Products objectives (i.e. Superior Customer Service, Cost to Income Ratio\u2019s etc.)
\nEnsuring procedures, systems and reports are developed, defined and continuously reviewed to facilitate decision-making.<\/p>\n

Reporting<\/strong>
\nSubmitting to the exco, the most recent month-end statements concerning product performance and commenting on performance against financial plans and agreed targets.
\nSubmitting to the exco on an annual basis, a business plan that incorporates a sales plan.<\/p>\n

People Management<\/strong>
\nEnsure that appropriate product training and development programmes are implemented in all branches.
\nConducting appraisal interviews of immediate subordinates on a half yearly basis.
\nEnsuring appropriate personnel records are maintained.
\nEnsure staffing at optimal levels to provide superior customer service
\nManage staff growth through appropriate training, exposure and mentorship.
\nEnsure leadership opportunities, especially for high potential employees.
\nEnsure that all staff are justly rewarded for performance.<\/p>\n

KEY DIMENSION OF THE JOB:<\/strong>
\nResponsible for the Product Innovation team<\/p>\n

KEY PERFORMANCE MEASURES:<\/strong>
\nDevelopment of a strategy and vision
\nDevelopment and implementation of new products and services
\nEnhancement of existing products for optimal return, customer satisfaction and retention.
\nMeeting and exceeding set performance budgets \/ targets
\nDevelopment and maintenance of a scorecard
\nBest practice management<\/p>\n

IMPORTANT RELATIONSHIPS:<\/strong>
\nBuild sound relationships with product owners, Directors and key personnel within the Stanbic IBTC Group.
\nEnsuring there is adequate communication and exchange of ideas between all stakeholders and channels.<\/p>\n

PROBLEM SOLVING, PLANNING AND DECISION MAKING:<\/strong>
\nProblem solving:
\nMust have the ability to analyse a wide range of problems relating to diverse areas of the business.\u00a0 Specific knowledge and experience is applied to each in search of solutions.
\nCreative thinking, sensibly related to the problem is often required to reach a novel solution.
\nComplex and contradictory clues often require intensive investigation and the careful evaluation of specialist advice to ensure that the decision taken supports the objectives of SIBTC and the Standard Bank Group.<\/p>\n

Planning:<\/strong>
\nStrategic plans are drawn up for a 3 to 5 year period and are reviewed at least twice yearly utilizing research on where the industry is going both locally and internationally.
\nAction plans for the department (in support of the strategy) are developed annually and reviewed monthly.
\nDevelopment and review plans are developed for specific products<\/p>\n

Decision making:<\/strong>
\nA wide range of decisions are constantly required across the area\u2019s of: –<\/p>\n

Finance\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 – i.e. What advertising should be done
\nProcesses\u00a0\u00a0\u00a0 –\u00a0 i.e. New systems to enhance product fulfillment and customer retention
\nPeople\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 –\u00a0 i.e. Who to employ, promote. Number of resources required
\nCustomer\u00a0\u00a0\u00a0\u00a0 –\u00a0 i.e. Based on research of client needs which products to develop \/ enhance.
\nIn consultation with stakeholders decide on product pricing and benefits<\/p>\n

Required Skills and Qualifications<\/strong><\/p>\n

<\/strong><\/p>\n

QUALIFICATION:<\/strong>
\nMinimum of\u00a0 B.Sc in any Social or Management Science course
\nMBA an advantage<\/p>\n

EXPERIENCE:<\/strong>
\nAn understanding of the interaction between the strategic and operational management of a business coupled with the banking industry.
\nA minimum of 5 years industry related managerial experience.
\nExposure to retail banking, finance and insurance would be an advantage.
\nGood knowledge of market research methodologies.
\nGood knowledge of the Banking Industry
\nProficiency in the use of MS Office Suite –\u00a0 Power Point and Excel \u2026 etc.
\nRequired Competencies
\nPERSONAL COMPETENCIES:
\nFlexible\/Adaptable
\nHolistic\/Customer Focused
\nInitiative\/Inquisitive\/Innovative
\nPerceptive\/Alert
\nPositive\/Able to handle pressure
\nProactive
\nSincere\/Ethical
\nLeader\/Future Vision
\nAssertive\/Competitive
\nMotivated\/Confident
\nExcellent Inter Personal Skills
\nPrepared to challenge the process
\nChange Agent
\nArticulate
\nStrong influencing and persuasive skills<\/p>\n

CUSTOMER COMMITMENT DRIVERS:<\/strong>
\nTHE BANK IS ALSO COMMITTED TO PROVIDING EXCELLENT SERVICE AND EMPLOYEES ARE REQUIRED TO ALIGN THEIR BEHAVIOR TO THE FOLLOWING CUSTOMER COMMITMENT DRIVERS:
\nSimplified baking:
\nBanking that is simple to use and simple to understand, or a simple account for all my needs<\/p>\n

Competence:<\/strong>
\nCompetent and reliable staff that are honest and trustworthy.<\/p>\n

High customer regard:
\nUnconditional positive regard for customers \u2013 a sincere appreciation and recognition of who a customer already is and the life he\/she chooses to live. It gives the customer a sense of pride, worthiness and dignity. \u201cMake me feel proud of who I am and how I choose to do things\u201d.<\/p>\n

Promptness:<\/strong>
\nPrompt service performed right the first time and prompt query\/complaint resolution.<\/p>\n

Bank leadership:<\/strong>
\nBanking that is technologically advanced, innovative in introducing new ideas, and is modern and progressive.
\nWe are an equal opportunities employer and are totally opposed to discrimination in any form. It is our policy to provide equal employment opportunities for all employees regardless of race, sex, colour, nationality, national or ethnic origin, sexual orientation, marital \/ partnership status, religion, age or disability.<\/p>\n

How To Apply<\/strong>
\nClick here to apply online<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Stanbic IBTC Bank PLC, together with its subsidiaries, provides corporate and investment banking, stock broking, asset management, and personal and business banking services primarily in Nigeria. It offers commercial and…..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[11],"tags":[303],"jetpack_publicize_connections":[],"yoast_head":"\nLatest Stanbic IBTC Bank Job in Nigeria - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Stanbic IBTC Bank PLC, together with its subsidiaries, provides corporate and investment banking, stock broking, asset management, and personal and\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joblist Nigeria\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html\",\"url\":\"https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html\",\"name\":\"Latest Stanbic IBTC Bank Job in Nigeria - Jobs in Nigeria\",\"isPartOf\":{\"@id\":\"https:\/\/joblistnigeria.com\/#website\"},\"datePublished\":\"2010-11-08T08:59:41+00:00\",\"dateModified\":\"2014-01-11T20:24:17+00:00\",\"author\":{\"@id\":\"https:\/\/joblistnigeria.com\/#\/schema\/person\/6c04e448b2a9055e61d8936fc1d98f9c\"},\"description\":\"Stanbic IBTC Bank PLC, together with its subsidiaries, provides corporate and investment banking, stock broking, asset management, and personal and\",\"breadcrumb\":{\"@id\":\"https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/joblistnigeria.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Latest Stanbic IBTC Bank Job in Nigeria\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/joblistnigeria.com\/#website\",\"url\":\"https:\/\/joblistnigeria.com\/\",\"name\":\"Joblistnigeria.com - Jobs in Nigeria\",\"description\":\"JOBS IN NIGERIA - Joblist Nigeria - Nigerian Job Vacancy\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/joblistnigeria.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/joblistnigeria.com\/#\/schema\/person\/6c04e448b2a9055e61d8936fc1d98f9c\",\"name\":\"Joblist Nigeria\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/joblistnigeria.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/0463b6016e95d8f8b2469ac0e1f8bdf4?s=96&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/0463b6016e95d8f8b2469ac0e1f8bdf4?s=96&r=g\",\"caption\":\"Joblist Nigeria\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Latest Stanbic IBTC Bank Job in Nigeria - Jobs in Nigeria","description":"Stanbic IBTC Bank PLC, together with its subsidiaries, provides corporate and investment banking, stock broking, asset management, and personal and","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html","twitter_misc":{"Written by":"Joblist Nigeria","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html","url":"https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html","name":"Latest Stanbic IBTC Bank Job in Nigeria - Jobs in Nigeria","isPartOf":{"@id":"https:\/\/joblistnigeria.com\/#website"},"datePublished":"2010-11-08T08:59:41+00:00","dateModified":"2014-01-11T20:24:17+00:00","author":{"@id":"https:\/\/joblistnigeria.com\/#\/schema\/person\/6c04e448b2a9055e61d8936fc1d98f9c"},"description":"Stanbic IBTC Bank PLC, together with its subsidiaries, provides corporate and investment banking, stock broking, asset management, and personal and","breadcrumb":{"@id":"https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/joblistnigeria.com\/latest-stanbic-ibtc-bank-jobs-in-nigeria.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/joblistnigeria.com\/"},{"@type":"ListItem","position":2,"name":"Latest Stanbic IBTC Bank Job in Nigeria"}]},{"@type":"WebSite","@id":"https:\/\/joblistnigeria.com\/#website","url":"https:\/\/joblistnigeria.com\/","name":"Joblistnigeria.com - Jobs in Nigeria","description":"JOBS IN NIGERIA - Joblist Nigeria - Nigerian Job Vacancy","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/joblistnigeria.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/joblistnigeria.com\/#\/schema\/person\/6c04e448b2a9055e61d8936fc1d98f9c","name":"Joblist Nigeria","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/joblistnigeria.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/0463b6016e95d8f8b2469ac0e1f8bdf4?s=96&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0463b6016e95d8f8b2469ac0e1f8bdf4?s=96&r=g","caption":"Joblist Nigeria"}}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2lH8T-1T1","_links":{"self":[{"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/posts\/7255"}],"collection":[{"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/comments?post=7255"}],"version-history":[{"count":0,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/posts\/7255\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/media?parent=7255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/categories?post=7255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/tags?post=7255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}