<\/a>The Officer Admin Support <\/strong>is responsible for the fulfillment process, administration functions and to ensure that a high level of quality customer service is achieved and maintained. Although this role does not interact on a face to face basis with Customers, the fulfillment area is the engine room where all transactions are actioned and therefore has a direct bearing on quality customer service. Therefore work quality and to deliver against very specific timelines should be the ideal candidate\u2019s absolute passion.<\/p>\nCustomer Service:<\/p>\n
The most consistent aspect of this job is service delivery A day in the life of the Officer Admin Support begins and ends with the fulfillment of all transactional processes and procedures. Within this context, having a love for, interest in and a tolerance of data, processes and procedures and a eye for detail is key.
\nThe catch phrase \u201ccustomer care\u201d and customer service are often heard but seldom really experienced. Some people naturally want to and are really talented delivering quality service and products consistently and on time. There are many ways of doing this but the result of friendly, competent and efficient service is always the same, a happy and loyal customer.<\/p>\n