{"id":75582,"date":"2019-06-17T11:26:13","date_gmt":"2019-06-17T10:26:13","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=75582"},"modified":"2019-06-17T11:26:13","modified_gmt":"2019-06-17T10:26:13","slug":"fadac-resources-services-recent-available-employment-opportunity","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/fadac-resources-services-recent-available-employment-opportunity.html","title":{"rendered":"Fadac Resources and Services  Recent Available Employment Opportunity"},"content":{"rendered":"<p>Fadac Resources and Services \u2013 Our client, a manufacturer of paper cups, bags and boxes with over 4 years in production and branches cutting across Abuja, Port Harcourt and major clients nationwide is in need of:<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title:\u00a0Customer Service Representative<\/strong><br \/>\n<strong>Job Location<\/strong>: Victoria Island, Lagos<br \/>\n<strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Manage office supplies stock and place orders<\/li>\n<li>Prepare regular reports on expenses and office budgets<\/li>\n<li>Maintain and update company databases<\/li>\n<li>Deal directly with customers either by telephone, electronically or face to face<\/li>\n<li>Respond promptly to customer inquiries<\/li>\n<li>Handle and resolve customer complaints<\/li>\n<li>Obtain and evaluate all relevant information to handle product and service inquiries<\/li>\n<li>Provide pricing and delivery information<\/li>\n<li>Perform customer verifications<\/li>\n<li>Record details of actions taken<\/li>\n<li>Prepare and distribute customer activity reports<\/li>\n<li>Maintain customer databases<\/li>\n<li>Manage company\u2019s social Media Accounts<\/li>\n<li>Communicate and coordinate with internal departments<\/li>\n<li>Follow up on customer interactions<\/li>\n<li>Provide feedback on the efficiency of the customer service process.<\/li>\n<li>Set up new customer accounts<\/li>\n<li>Process orders, forms, applications and requests<\/li>\n<li>Organize workflow to meet customer timeframes<\/li>\n<li>Direct requests and unresolved issues to the designated resource<\/li>\n<li>Manage customers\u2019 accounts<\/li>\n<li>Keep records of customer interactions and transactions<\/li>\n<li>Record details of inquiries, comments and complaints<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>Must be a Female applicant<\/li>\n<li>Close proximity to the Island<\/li>\n<li>It requires FIVE working days.<\/li>\n<li>Minimum of OND in Mass Communication or any related field<\/li>\n<li>2 \u2013 4 years proven work experience as an Customer service Officer or in similar role<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong><br \/>\nHow to Apply<\/strong><br \/>\nInterested and qualified candidates should send their CV to:\u00a0<a href=\"mailto:thelma.o@fadacresources.com\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>thelma.o@fadacresources.com<\/strong><\/a>Using the \u201cJob Title\u201d as the subject of the mail<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Application Deadline:\u00a0<\/strong>27th June, 2019.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fadac Resources and Services \u2013 Our client, a manufacturer of paper cups, bags and boxes with over 4 years in production and branches cutting across Abuja, Port Harcourt and major&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[2758],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - 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